Alyssa Gleason
Summary
Team-Oriented Professional experienced in strategic planning and problem-solving leadership. Delivered effective communication and project management through collaboration with diverse service members and trainees. Focused on ensuring safety and operational success while executing tactical missions.
Overview
8
8
years of professional experience
2016
2016
years of post-secondary education
Work History
Military Police Officer
United States Army
Fort Hood, Texas
01.2016 - 09.2022
- Conducted security operations to safeguard personnel and property, directly contributing to mission success.
- Managed daily patrols and security checks to uphold military regulations and maintain a secure environment.
- Adhered to all state and federal laws while performing duties as a Military Police Officer.
- Developed and implemented training programs for new recruits, enhancing team readiness and operational capability.
- Collaborated with local law enforcement agencies to coordinate response efforts, strengthening community relations and security.
Sales Associate
Pier One Imports
San Antonio, Texas
08.2015 - 12.2015
- Delivered exceptional customer service by resolving inquiries, resulting in higher customer satisfaction and repeat business.
- Trained and mentored new sales associates, promoting collaboration and improving overall team effectiveness.
- Managed inventory replenishment processes, maintaining optimal stock levels and reducing product shortages on the sales floor.
Cashier
Bill Miller BBQ
San Antonio, Texas
07.2014 - 06.2015
- Processed customer transactions efficiently, ensuring accurate cash handling and reducing discrepancies.
- Provided exceptional customer service by addressing inquiries and resolving complaints, fostering a positive shopping environment.
- Maintained clean, organized workspaces while adhering to health and safety standards to support positive customer experiences.
- Trained new staff members on procedures, fostering consistent service delivery and enhancing team effectiveness.
Education
Associate of Arts - General Studies
Arizona Western College
Yuma, AZ 07.2023 - 10.2023
Associate of Arts - General Studies
Central Texas College
Killeen, TX 06.2021 - 09.2021
Claudia Taylor “Lady Bird” Johnson Highschool
San Antonio, TXSkills
- Training program development
- Community relations
- Customer service resolution
- Team mentoring
- Communication skills
- Report writing
- Leadership development
- First aid administration
Accomplishments
- Received five Army Achievement Medals
- Received 1 ARCOM for leadership during my time as a Squad Leader ensuring the safety and proficiency of my team.
Timeline
Associate of Arts - General Studies
Arizona Western College
07.2023 - 10.2023
Associate of Arts - General Studies
Central Texas College
06.2021 - 09.2021
Military Police Officer
United States Army
01.2016 - 09.2022
Sales Associate
Pier One Imports
08.2015 - 12.2015
Cashier
Bill Miller BBQ
07.2014 - 06.2015
Claudia Taylor “Lady Bird” Johnson Highschool