Alyssa Gomez
Wesley Chapel,FL
Summary
Seasoned insurance specialist with excellent planning and problem solving abilities. Offering several years of experience and a willingness to take on any challenge. Organized, driven and adaptable professional with successful history managing high caseloads in fast-paced environments.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Account Representative
CGB Insurance
Lutz, FL
04.2017 - Current
- 440 licensed general agents managing a commercial lines book of business for a variety of insureds. A large portion of the book is filled with contractors.
- My duties consist of handling new business and renewals for the accounts assigned to me, and all coverages provided to that insured.
- My duties include handling the full quoting for a new prospect, placing all the appropriate forms for the agent to present in the file, along with a proposal of insurance. Once bound, the account is placed under my list of insureds, where I continue to manage the account throughout the policy term.
- My services are not limited; I provide general assistance, filing claims, audits, inspections, certificates, endorsements, and reviews of the account annually to determine whether coverages and limits are accurate prior to expiration and/or renewal.
- Maintained accurate records of all sales activities and client communications in our agency management system.
- Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
- Developed and maintained solid client relationships by regularly following up on clients.
- Developed and maintained strong relationships with clients, vendors and colleagues.
Property Manager, Executive Asst.
Blackwater Property Management/ Federal Investments
Wesley Chapel, FL
07.2013 - 04.2017
- Worked side by side with the investor to obtain properties through bankruptcy sales, managed all properties, office duties, finances, and company and personal management.
- Organized regular meetings between owners and tenants to discuss any issues or concerns they may have.
- Prepared detailed budgets and financial reports for properties.
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
- Handled resident complaints and expedited maintenance requests.
- Met with prospective tenants to show property and assess applications or sign leases.
Education
Child Development -
St. Petersburg College
01.2017
Diploma -
Gulf High School
01.2008
Skills
- Computer literacy
- Customer service
- Computer operation
- Microsoft Excel
- Writing skills
- Microsoft Publisher
- Accounting
- Sales
- Google Docs
- Technical support
- Communication skills
- Organizational skills
- Administrative experience
- Microsoft Office
- Property management
- Underwriting
- Construction
- Procurement
- Tax experience
- Workers' compensation
- Microsoft Word
- Multi-line phone systems
- Microsoft Outlook
- Insurance sales
- Office Management
- Account management
- Sales expertise
- AMS360
- Communication and negotiations
Certification
Insurance Producer License-440, Present
Floida Notary - Present
References
References available upon request.
Timeline
Account Representative
CGB Insurance
04.2017 - Current
Property Manager, Executive Asst.
Blackwater Property Management/ Federal Investments
07.2013 - 04.2017
Child Development -
St. Petersburg College
Diploma -
Gulf High School