Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Alyssa Gonzalez

Visalia,CA

Summary

Maintain efficient program operations by applying strong document management and resource coordination skills to day-to-day needs. Conscientiously address any need and resolve concerns to promote efficiency and maximize service outreach. Proven relationship-building and planning abilities.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Mental Health Admin

Precision Psychiatry
Visalia
01.2024 - Current
  • Developed treatment plans tailored to the individual needs of each patient.
  • Collaborated with multidisciplinary teams including psychiatrists, social workers, physicians, psychologists and others to ensure continuity of care for each patient.
  • Provided crisis intervention services when needed by assessing danger levels of suicidal or homicidal thoughts or behaviors.
  • Advised families on how best to support their loved ones through difficult times.
  • Coordinated referrals for additional services such as housing assistance or job placement programs.
  • Maintained accurate records of client interactions including diagnosis notes and progress reports.
  • Assisted in developing discharge plans for patients transitioning out of care settings back into the community.
  • Encouraged clients to express themselves through activities like art therapy or music therapy.
  • Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
  • Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
  • Stocked clinical workstations and procedure rooms with necessary supplies.

Secretary

Maryhelen Gonzalez/LMFT
Visalia, CA
12.2020 - Current
  • Maintained organized filing system of paper and electronic documents.
  • Coordinated communications, including taking calls, responding to emails and interfacing with clients.
  • Created agendas, meeting notes and other documents to enhance collaborative process.
  • Maintained office safety by screening visitors, updating logs and issuing temporary passes.
  • Managed office paperwork, including scanning documents and routing business correspondence.
  • Strictly adhered to confidentiality protocol regarding client information and documents.
  • Answered multi-line telephone system and routed calls to appropriate personnel.
  • Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.
  • Scanned and filed forms, reports, correspondence and receipts.

Substitute

Visalia Unified School District
Visalia, CA
10.2017 - 06.2022
  • Enforced classroom routines to keep students on schedule and operating at consistent level.
  • Provided notes and reports on school day activities to primary teacher.
  • Differentiated classroom and small group instruction to meet needs of students with various learning styles and abilities.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Supplied one-on-one attention to each student during group activities.
  • Cleaned and organized classrooms, materials and supplies.
  • Planned and led activities to develop students' physical, emotional and social growth.
  • Handled diverse tasks for teachers, including clerical support, classroom management and document coordination.
  • Supervised students and maintained security throughout school buildings and on field trips.
  • Assisted children at stations during small-group learning periods.
  • Oversaw classroom and teaching materials and requisitioned low-stock items.
  • Worked with teacher on any help needed around classroom including breaks needed and meetings.
  • Preparation with next day classroom work and new tasks.

Peer Advocate

Turning Point Inc
Visalia, CA
06.2021 - 12.2021
  • Assisted patients in selecting appropriate courses of actions and obtaining needed support.
  • Assisted with setting patient goals, recommended interventions and connected patients with available program resources.
  • Observed safety protocols to minimize accidents and spread of disease.
  • Built and maintained strong relationships with patients by successfully resolving issues and responding promptly to phone inquiries.
  • Maintained confidential patient documentation to prevent data compromise and comply with HIPAA regulations.
  • Located housing and other support services for displaced individuals working through Ment issues.
  • Evel of service to patients.Answered questions and responded to inquiries to deliver high l
  • Scheduled and confirmed appointments.
  • Answered phone calls, provided information to callers and connected callers to appropriate people.

Education

High School Diploma -

Redwood High School
Visalia, CA
06.2016

Skills

  • Quality improvements
  • Patient relationship management
  • Document management
  • Program coordination
  • Data management
  • MS Office
  • Team management
  • Problem resolution
  • Supervision
  • First Aid/CPR
  • Decision-making
  • Communication
  • Leadership
  • Customer service
  • Active listening
  • Critical thinking
  • Friendly, positive attitude

Certification

  • Certified BLS/CPR
  • Dental Coder

References

Maria Mercado

(559)375-3944

Liz Rubacalba

(559)553-2472

Esteban Ruiz

(559)832-6853

Timeline

Mental Health Admin

Precision Psychiatry
01.2024 - Current

Peer Advocate

Turning Point Inc
06.2021 - 12.2021

Secretary

Maryhelen Gonzalez/LMFT
12.2020 - Current

Substitute

Visalia Unified School District
10.2017 - 06.2022

High School Diploma -

Redwood High School

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