Maintain efficient program operations by applying strong document management and resource coordination skills to day-to-day needs. Conscientiously address any need and resolve concerns to promote efficiency and maximize service outreach. Proven relationship-building and planning abilities.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Mental Health Admin
Precision Psychiatry
Visalia
01.2024 - Current
Developed treatment plans tailored to the individual needs of each patient.
Collaborated with multidisciplinary teams including psychiatrists, social workers, physicians, psychologists and others to ensure continuity of care for each patient.
Provided crisis intervention services when needed by assessing danger levels of suicidal or homicidal thoughts or behaviors.
Advised families on how best to support their loved ones through difficult times.
Coordinated referrals for additional services such as housing assistance or job placement programs.
Maintained accurate records of client interactions including diagnosis notes and progress reports.
Assisted in developing discharge plans for patients transitioning out of care settings back into the community.
Encouraged clients to express themselves through activities like art therapy or music therapy.
Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
Stocked clinical workstations and procedure rooms with necessary supplies.
Secretary
Maryhelen Gonzalez/LMFT
Visalia, CA
12.2020 - Current
Maintained organized filing system of paper and electronic documents.
Coordinated communications, including taking calls, responding to emails and interfacing with clients.
Created agendas, meeting notes and other documents to enhance collaborative process.
Maintained office safety by screening visitors, updating logs and issuing temporary passes.
Managed office paperwork, including scanning documents and routing business correspondence.
Strictly adhered to confidentiality protocol regarding client information and documents.
Answered multi-line telephone system and routed calls to appropriate personnel.
Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.
Scanned and filed forms, reports, correspondence and receipts.
Substitute
Visalia Unified School District
Visalia, CA
10.2017 - 06.2022
Enforced classroom routines to keep students on schedule and operating at consistent level.
Provided notes and reports on school day activities to primary teacher.
Differentiated classroom and small group instruction to meet needs of students with various learning styles and abilities.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Supplied one-on-one attention to each student during group activities.
Cleaned and organized classrooms, materials and supplies.
Planned and led activities to develop students' physical, emotional and social growth.
Handled diverse tasks for teachers, including clerical support, classroom management and document coordination.
Supervised students and maintained security throughout school buildings and on field trips.
Assisted children at stations during small-group learning periods.
Oversaw classroom and teaching materials and requisitioned low-stock items.
Worked with teacher on any help needed around classroom including breaks needed and meetings.
Preparation with next day classroom work and new tasks.
Peer Advocate
Turning Point Inc
Visalia, CA
06.2021 - 12.2021
Assisted patients in selecting appropriate courses of actions and obtaining needed support.
Assisted with setting patient goals, recommended interventions and connected patients with available program resources.
Observed safety protocols to minimize accidents and spread of disease.
Built and maintained strong relationships with patients by successfully resolving issues and responding promptly to phone inquiries.
Maintained confidential patient documentation to prevent data compromise and comply with HIPAA regulations.
Located housing and other support services for displaced individuals working through Ment issues.
Evel of service to patients.Answered questions and responded to inquiries to deliver high l
Scheduled and confirmed appointments.
Answered phone calls, provided information to callers and connected callers to appropriate people.