Alyssa Good
Muncie,IN
Summary
Detail-orientated Delivery Coordinator as well as Online Order Pick up Knowledgeable. Experience with resolving guest issues, finding product, and giving product knowledge to the best of my ability. Excitement to learn and obtain new knowledge on product and procedures. Also well versed in a variety of different forms of retail and serving industry.
Overview
12
12
years of professional experience
Work History
Delivery Coordinator
Menards Inc. - Home Improvement
04.2020 - 08.2023
- Scheduled deliveries, monitored progress and communicated updates to customers.
- Managed, transmitted and filed delivery paperwork.
- Consulted with customers about delivery and order preparation requests.
- Inspected merchandise for damage and accuracy against order documents.
- Completed and submitted logs and paperwork every day to maintain records.
- Resolved dispatch or delivery issues with shippers, receivers and transportation partners.
- Identified discrepancies in shipping and transportation scheduling parameters.
Retail Sales Associate
Harbor Freight
11.2019 - 03.2020
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Helped customers complete purchases, locate items, and join reward programs.
Warehouse Material Handler
Honeywell
07.2018 - 10.2019
- Observed safety procedures and practices to prevent injury.
- Collaborated within team environment to coordinate and streamline warehouse processes.
- Located materials and supplies by pulling and verifying items on production orders.
- Maintained inventory by identifying, labeling and placing materials and supplies in stock.
- Verified inventory computations by comparing to physical counts and investigating discrepancies to adjust errors.
Education
GED -
Wes-Del Middle/High School
Gaston, IN08.2010
Skills
- Computerized Maintenance Management Systems
- Load Safety
- Client Correspondence
- Merchandise Replacements
- Delivery Scheduling
- Shipping Procedures
- Handheld Scanners
- Load Balancing
- Heavy Lifting
- Schedule Coordination
- Cash Register Operations
- Inventory Management
- Item Scanning
Timeline
Delivery Coordinator
Menards Inc. - Home Improvement
04.2020 - 08.2023
Retail Sales Associate
Harbor Freight
11.2019 - 03.2020
Warehouse Material Handler
Honeywell
07.2018 - 10.2019
GED -
Wes-Del Middle/High School