Alyssa Grusnick
Leander,TX
Summary
I am a hard-working Supervisor who leads team members to job completion. I assigned tasks, trained employees, provided feedback, mediated interpersonal conflicts, and implemented company procedures. I have excellent communication and listening skills. I can provide leadership that drives teams to meet goals. I have exceptional experience leading teams, delivering results, and exceeding expectations. I am a creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. I am skilled in teaching new concepts and best practice strategies.
Overview
4
4
years of professional experience
Work History
Supervisor
Chick-Fil-A
01.2021 - 06.2023
- Handled any customer disputes in a professional and pleasant manner
- Brought forth excellent customer service skills and a commitment to customer satisfaction
- Maintained up-to-date knowledge of all seasonal items
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Achieved results by working with other team members to meet established targets.
- Identified food safety conditions or hazards to enforce safe work practices and procedures.
- Enforced rules and regulations outlined in the company handbook to set forth expectations comprehensibly and consistently.
Children's Ministry Leader
Woodlands Church Humble
02.2019 - 03.2020
- During adult service, I was a leader at the children's service
- Would watch children once their parents dropped them off
- Helped them with learning and activities.
- Supervised children from ages 3 years old to 11 years old
- Created safe environments for children
Education
High School Diploma -
Atascocita High School
Houston, TX06.2021
Texas Connections Academy
Houston, TX06.2021
Associate of Arts - Criminal Justice
Lone Star Community College, Community College
Houston, TX05.2023
Some College (No Degree) - Criminal Justice
Texas State University
San Marcos, TXSkills
- Excellent Work Ethic
- Excellent Customer Service Skills
- Motivated Attitude
- Teamwork Skills
- Resolving Complaints
- Training and Development
- Policy Enforcement
- Supervising Employees
Timeline
Supervisor
Chick-Fil-A
01.2021 - 06.2023
Children's Ministry Leader
Woodlands Church Humble
02.2019 - 03.2020
High School Diploma -
Atascocita High School
Texas Connections Academy
Associate of Arts - Criminal Justice
Lone Star Community College, Community College
Some College (No Degree) - Criminal Justice
Texas State University