Alyssa Guastella
Tattoo Artist
East Lansing,MI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational and communication skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Builds and leverages broad network of strategic and creative resources to generate impactful opportunities. Comfortable interacting directly with artists, customers, and clientele. Effectively collaborates with colleagues and clientele to build strong relationships.
Overview
9
9
years of professional experience
1
1
Certification
1
1
Degree
Work History
Tattoo Artist and Manager
Clean LNZ Art Collective
05.2023 - Current
- Created and designed after-care sheets to provide clientele with accurate information to care for their tattoo.
- Designed and published website for client booking and communication.
- Leveraged networks to identify and generate opportunities to increase exposure and revenue for clients.
- Managed portfolio of developing and established accounts to provide clients with strategic guidance.
- Developed and sustained extensive database forms pertaining to client consent, health history, and identification for health department record.
- Processed payments and scheduled appointments.
- Managed and filed contracts, invoices and other documents associated with clientele documentation.
- Fostered relationships with industry professionals for future connections.
- Set realistic expectations with clients to consistently deliver on expectations.
Tattoo Artist
Ink And Needle East
07.2021 - Current
- Applied creativity to meet demands for customization of client designs while delivering extraordinary satisfaction.
- Grew client base through creating lasting and meaningful client connections.
- Applied hospitality through creating a safe and comfortable environment for clientele to feel welcome.
- Networked, marketed, and communicated to amplify my work and branding as an artist.
- Preserved client safety by applying local health code standards and BBP practices to minimize the risk of cross-contamination and spread of infectious disease.
- Applied permanent tattoos .
- Provided emotional support and companionship to clients through deep listening, compassion, and relation.
- Maintained schedule and kept appointment times.
- Anticipated design issues and proved to be proactive in developing effective solutions.
- Developed and implemented individual care plans tailored to needs of each client.
- Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
- Collaborated in team-based environment to maximize customer satisfaction with services.
- Presented template design sheets for customers to review.
- Utilized photographs and sketches from customers to develop ideas.
- Participated in team meetings and staff training sessions.
Art Gallery and Education Intern
Lansing Art Gallery And Education Center
04.2021 - 08.2021
- Engaged in hands-on training with gallery's curatorial team to advance curatorial skills in real-world setting.
- Developed gallery operations, customer service and marketing skills to enhance gallery management knowledge.
- Guided gallery visitors through facility and delivered engaging talks on exhibitions to stimulate interest and facilitate sales.
- Photographed and catalogued diverse works to prepare for upcoming exhibitions.
- Created and enriched online gallery listings to draw international interest and promote works for sale.
- Managed office and gallery supplies inventories and placed reorders to maintain predetermined stock levels.
- Tracked gallery artwork and recorded sold and removed items to maintain accurate physical and financial inventory.
- Networked at creative events to identify new talent and artistic works in local areas.
Starbucks Barista and Trainer
Starbucks
04.2019 - 09.2021
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Customized training strategies based on individual barista knowledge, experience and strengths.
- Taught proper procedures and strategies for success to new employees.
- Handled cash and processed payments accurately to avoid errors.
- Trained new employees in groups and in one-on-one scenarios.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Explained beverage preparation and offered samples to help customers choose ideal items.
- Monitored supply levels at counter and maintained customer areas to meet typical demands.
- Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Cleaned counters, machines, utensils, and seating areas daily.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Dance Photographer and Videographer
ShutterStorm
01.2018 - 01.2019
- Took photos from different angles and perspectives to capture perfect images.
- Utilized natural and artificial lighting to capture desired images and maintain quality.
- Edited, toned, captioned, and uploaded photographs for publication.
- Photographed high-quality images for various print and digital projects.
- Leveraged camera gear and equipment to express creative vision.
- Collaborated with other photographers and videographers to capture special events.
- Managed equipment set-up and take-down in a timely manner.
- Comfortably exercised creativity in a fast-paced environment.
- Communicated with clients and kept inventory of products.
- Uploaded edited photos onto USB for customer sales.
- Traveled to U.S major cities every weekend for event set-up and photography/videography services.
Title Boxing Trainer and Personal Trainer
Title Boxing Club
01.2017 - 08.2019
- Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries.
- Offered constructive feedback to clients to help reach goals.
- Developed relationships with clients to provide ongoing support and encouragement.
- Trained athletes in proper use of equipment for safety and maximum results.
- Developed and delivered effective and engaging coaching sessions to improve performance.
- Facilitated group coaching sessions and provided individual coaching support.
- Utilized various coaching models and techniques to maximize client success.
- Facilitated team building activities and workshops to improve communication, collaboration and productivity.
- Analyzed client feedback to adjust coaching sessions accordingly.
- Created and implemented innovative strategies to engage clients in coaching journey.
Gymnastics Coach and Events Planner
Bounce Hartland Sports Center
04.2014 - 05.2019
- Coordinated schedules and timelines for events.
- Brainstormed and implemented creative event concepts and themes.
- Managed event logistics and operations.
- Performed event coordination for larger parties and gatherings.
- Maintained fun-filled atmosphere with class participants while remaining professional and focused on achievement.
- Coordinated with other instructors and coaches to determine student advancement and progress.
- Managed drills and fitness circuits to bolster athletes' coordination and performance levels.
- Maintained equipment, facilities and inventory to avoid accidents, mishaps, and damage.
- Offered constructive feedback to clients to help reach goals.
- Developed relationships with clients to provide ongoing support and encouragement.
- Assisted clients in setting and achieving personal and professional goals.
- Established clear benchmarks for performance and monitored individual and team progress.
- Designed and implemented efforts to publicize events and promote sponsorships.
Education
Bachelor of Arts - Art History
Western Michigan University
Kalamazoo, MI05.2022
Skills
- Business Strategies
- Store Operations
- Coach Clients
- Network and Communication
- Creativity and Design
- Social Perceptiveness
- Professional Relationships
- Task Management
- Contract Assessment
- Service Quality
- Corrective Actions
- Critical Thinking
- Planning Processes
- Social Media Platforms
- Health Code Requirements
- Business Growth
- Time Management
- Active Learning
- Customer Satisfaction
- Promote Services
- Beverage Service
- Food Safety Standards
- Mixed Media
- Digital Printing
- Rough Sketches
- Custom Tattoos
- Customer Designs
- Protective Equipment Knowledge
- Money Handling
- Design Proficiency
- Mentoring Artists
- Work Schedule Development
- Business Strategies
Certification
September 3rd 2023-2024
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
"All that you touch You Change. All that you Change Changes you,"
Octavia Butler
Timeline
Tattoo Artist and Manager
Clean LNZ Art Collective
05.2023 - Current
Tattoo Artist
Ink And Needle East
07.2021 - Current
Art Gallery and Education Intern
Lansing Art Gallery And Education Center
04.2021 - 08.2021
Starbucks Barista and Trainer
Starbucks
04.2019 - 09.2021
Dance Photographer and Videographer
ShutterStorm
01.2018 - 01.2019
Title Boxing Trainer and Personal Trainer
Title Boxing Club
01.2017 - 08.2019
Gymnastics Coach and Events Planner
Bounce Hartland Sports Center
04.2014 - 05.2019
Bachelor of Arts - Art History
Western Michigan University
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