Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alyssa Gustafson

Port Huron,MI

Summary

Knowledgeable about cultivating long-lasting relationships with children, team members and families to build support networks and enhance quality of care. Trained in first aid and CPR procedures.

Overview

16
16
years of professional experience

Work History

Landscape Supervisor

Greenlawn Landscape Management
Kimball, MI
04.2013 - Current
  • Planned and supervised landscape activities while staying within budgeted hours and maintaining safe work environment out in field for crew members.
  • Established relationships with various parties involved in landscaping process through strong leadership and problem-solving skills.
  • Planned, organized and communicated production goals with crew members, crew supervisors, trade contractors and customers.
  • Adapted daily plans according to weather, staffing levels and client needs to maintain excellent client satisfaction and adhere to timelines.
  • Inspected in-progress and completed all landscape and lawn projects, checking for customer needs, worker safety and best-in-class final results.
  • Communicated crew performance concerns to management with recommendations for corrective action.
  • Trained all new staff on equipment use and field safety. Also implemented training on all procedures in and out of the field according to Greenlawns professional standards.

Daycare Assistant

Nu Nu's Nursery
Port Huron, MI
02.2019 - 05.2020
  • Used patience, skill and various behavior modification techniques to maintain order and safety.
  • Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
  • Promoted learning and social development through structured and unstructured playtime.
  • Provided lunchtime assistance to monitor children, assist with eating and serve food.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Met with parents about daily activities, positive developments and issues.
  • Built constructive and open relationships with families with forthright yet friendly communication.
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
  • Monitored entrances and exits to maintain safety and organized environments.
  • Kept notes of behavior issues, food served and medications administered to children.

Office Manager

G & P Works
St.Clair , MI
01.2011 - 08.2017
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained computer and physical filing systems.
  • Coordinated communications, financial processing, registration, recordkeeping and other administrative functions.
  • Interacted with customers by phone, email or in-person to provide information.
  • Trained new employees on administrative procedures, company policies and performance standards.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Maintained open communication with customers to foster positive relations and provide updates on issues.
  • Liaised with assorted base of customers and reps, addressing requests and inquiries via phone or email.

Education

No Degree - Surgical Technology

Baker College Port Huron
Port Huron

No Degree - Prenursing Studies

St. Clair Community College
Port Huron

No Degree - Prenursing Studies

Alpena Community College
Alpena, MI

Skills

Customer service expert

undefined

Timeline

Daycare Assistant

Nu Nu's Nursery
02.2019 - 05.2020

Landscape Supervisor

Greenlawn Landscape Management
04.2013 - Current

Office Manager

G & P Works
01.2011 - 08.2017

No Degree - Prenursing Studies

Alpena Community College

No Degree - Prenursing Studies

St. Clair Community College

No Degree - Surgical Technology

Baker College Port Huron

Similar Profiles

CREATE PROFILE
Alyssa Gustafson