Charlotte Tilbury Counter Manager
Nordstrom
08.2024 - Current
- Led team in achieving sales goals through effective product knowledge training and customer engagement strategies.
- Developed and implemented visual merchandising standards to enhance customer experience and drive foot traffic.
- Mentored junior staff on best practices for inventory management, resulting in improved stock accuracy.
- Analyzed sales data to identify trends, informing strategic decisions for product placement and promotions.
- Masterclass with artist $6,000 day with 26 appointments.
- Collaborated with cross-functional teams to execute promotional events, increasing brand visibility and customer loyalty.
- Cultivated relationships with clients, providing personalized service that elevated overall satisfaction ratings.
- Promoted brand loyalty by creating personalized experiences for each customer during their visit.
- managed department of over 40 employees during closing shifts.
- Developed strong relationships with clients, resulting in repeat business and referrals.
- Achieved sales goals through effective communication and demonstration of products.
- Prepared daily reports on sales, inventory levels, and other key performance indicators for management review.
- Managed inventory to ensure adequate stock levels and timely replenishment.
- Recruited, coached, motivated and trained new associates.
- Share Re-cap every week with goals and results from day to day info or weekly event.
