Alyssa Guy
Shamong,NJ
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Substantial and professional customer service communication.
Overview
9
9
years of professional experience
Work History
Restaurant Manager
Vito Cilluffo
05.2015 - Current
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Monitored and adjusted pricing, discounts and promotions to maximize profitability.
- Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Managing responsibilities including new employee training, employee scheduling, inventory management, equal tip distribution among staff, and balancing end of day revenues
- Waitressing duties such as opening/closing procedures, memorizing menu and substitutions, POS operations, providing adequate and timely greeting, ordering, food and drink delivery to customers in a fast-paced environment without a busser
- Scheduling staff accordingly and understandingly to cover all busy shifts in an organized and fair way.
Education
Seneca High School
Tabernacle, NJRowan College of Burlington County
Mt. Laurel, NJBachelor of Science - Business Administration
Rowan University
Glassboro, NJ05.2024
Associate of Science -
Rowan College At Burlington County
Mt. Laurel, NJ05.2023
Skills
Team Leadership: Absorb, understand, and share ideas amongst coworkers to be organized in a fast pace environment
Collaborative: Proven ability to work effectively in cross-functional teams, fostering open communication and cooperation
Time Management: Resilient with time management to be able to perform multiple duties in an unsurpassed and organized way
Strong Organizational Skills: Responsible for coordinating multiple tasks, timelines, and resources with prioritizing effectively, and can manage projects efficiently
Complex Problem-Solving: Think critically, identify root causes, and develop innovative solutions will be valuable assets to your team
Adaptability and Flexibility: Can adapt quickly to new situations, handle ambiguity, and adjust plans accordingly
Timeline
Restaurant Manager
Vito Cilluffo
05.2015 - Current
Seneca High School
Rowan College of Burlington County
Bachelor of Science - Business Administration
Rowan University
Associate of Science -
Rowan College At Burlington County