Alyssa Haik
Kissimmee,FL
Summary
Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance work performance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Manager of Operations
Optimus Dispatching, LLC
01.2021 - Current
- Maintain accurate records of all dispatched vehicles, ensuring proper documentation and compliance with industry regulations.
- Negotiate rates with brokers based on weight, distance and details of each individual route.
- Built strong relationships with clients through effective communication and problem-solving skills, contributing to increased business opportunities.
- Troubleshot delivery issues while maintaining excellent customer service standards, resolving conflicts efficiently.
- Monitor and track status of shipments in transit to confirm on-time delivery.
- Handled incoming calls and emails from customers regarding issues with deliveries.
- Reviewed paperwork and contracts prior to dispatching crew members to support accuracy and clarify understanding of details.
- Managed communications between drivers and customers to ensure timely deliveries and high customer satisfaction.
Real Estate Closer
Rand & Associates, LLC
08.2017 - 01.2021
- Streamlined closing processes by implementing efficient document management systems.
- Enhanced communication among all transaction parties, ensuring seamless transactions and timely closings.
- Managed multiple real estate transactions simultaneously, resulting in successful and organized closings.
- Reduced errors in documentation processing by meticulously reviewing contracts and property information prior to closing appointments.
- Initiated wire transfers, stop payments and account transfers.
- Prepared Settlement Statements and Closing Documents
Real Estate Precloser
Rand & Associates, LLC
01.2016 - 08.2017
- Ensured accurate title searches for timely closings and minimal errors.
- Streamlined communication between all parties involved, expediting the pre-closing process.
- Assisted in resolving title issues, promoting smoother transactions and customer satisfaction.
- Collaborated with underwriters to obtain necessary approvals for loan closure.
- Organized and maintained client files, ensuring easy access to critical information.
- Reduced processing time by proactively following up on pending items with relevant parties.
Education
High School Diploma -
Centennial High School
Roswell, GA05.2015
Skills
- Dependable
- Organized
- Team-Player
- Strong ability to work under pressure
Certification
Timeline
Manager of Operations
Optimus Dispatching, LLC
01.2021 - Current
Real Estate Closer
Rand & Associates, LLC
08.2017 - 01.2021
Real Estate Precloser
Rand & Associates, LLC
01.2016 - 08.2017
High School Diploma -
Centennial High School
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