I am a committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hardworking and reliable with strong ability in both the agricultural and customer service industries . I am highly organized, proactive and punctual with a team-oriented mentality.
Overview
7
7
years of professional experience
Work History
Agriculture Appraiser Trainee
Edwards Lien & Toso INC.
Hilmar, CA
01.2021 - Current
Performed data entry and analysis of appraisal reports.
Conducted research to determine accurate property values for appraisals.
Prepared detailed written appraisals for review by senior appraisers.
Assisted with the development of appraisal models and techniques.
Reviewed tax records, deeds, contracts, and other documents to evaluate properties.
Developed contacts with real estate agents, lenders, attorneys. to obtain additional information regarding properties under evaluation.
Attended seminars and courses related to appraisal principles and practices.
Interviewed owners and occupants of subject property as well as local real estate professionals to gain insight into local market conditions.
Compiled comparable sales data from multiple sources including public records, private databases, brokers' opinions., for use in developing an opinion of value.
Coordinated with clients throughout the appraisal process including scheduling appointments, submitting reports and answering questions about the report findings.
Researched relevant zoning ordinances and deed restrictions affecting proposed projects.
Created maps using Geographic Information Systems software for use in determining land values.
Assisted senior appraisers in conducting complex valuation assignments that require advanced analytical skills.
Collaborated with other departments within organization regarding requests for valuations or inspections.
Appraised property values.
Participated in continuing education courses necessary for maintaining certification requirements.
Used strong research skills to improve understanding of local areas and properties.
Medical Scheduler
Advanced Medical Imaging Center
Clovis, CA
01.2019 - 01.2021
Created and maintained patient medical records, ensuring accuracy and compliance with regulations.
Processed incoming referrals for new patients, verifying insurance information and scheduling appointments accordingly.
Coordinated and scheduled complex procedures such as surgery, tests, physicals and follow-up visits.
Provided support to physicians in the form of appointment scheduling, answering phones, verifying insurance coverage and handling other administrative duties as needed.
Assisted patients with billing inquiries, resolving any issues quickly and efficiently.
Maintained a high level of customer service when interacting with patients over the phone or in person.
Performed clerical tasks such as filing paperwork, entering data into computer systems and managing electronic health records.
Answered incoming calls from patients inquiring about their upcoming appointments or requesting changes to existing ones.
Organized patient charts according to established protocols to ensure accurate medical records were kept on file.
Verified insurance eligibility for each patient prior to their appointment date.
Managed all aspects of patient scheduling including cancellations and rescheduling requests due to illness or emergency situations.
Resolved conflicts between staff members regarding appointment times or availability of services.
Responded promptly to emails from patients seeking information about their appointments or other related topics.
Ensured that all necessary documents were completed correctly prior to patient's appointment date.
Trained new employees on proper procedures for scheduling appointments and entering data into EHR system.
Reconciled payment discrepancies between insurance companies and healthcare provider invoices.
Monitored wait times for appointments in order to reduce delays in patient care delivery.
Assistant Manager
Boot Barn Inc
Clovis, CA
02.2017 - 01.2019
Assisted in the development of operational strategies to ensure efficient and productive operations.
Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
Conducted regular performance reviews for employees to identify areas of improvement.
Coordinated with other departments to ensure smooth flow of operations.
Developed a system for tracking inventory and ordering supplies as needed.
Ensured compliance with safety regulations and company policies.
Monitored employee attendance records, timekeeping, and payroll information.
Managed customer service inquiries and complaints in a timely manner.
Resolved conflicts between team members in an effective manner.
Maintained up-to-date knowledge of company products and services.
Organized training sessions for new hires to familiarize them with the workplace environment.
Collaborated with management on developing strategic plans for achieving business goals.
Communicated regularly with customers to gain insights into their needs.
Established processes for monitoring customer satisfaction levels.
Created reports on sales trends, inventory levels, and financial data.
Analyzed data from surveys or feedback forms to identify opportunities for improvement.
Facilitated interdepartmental communication by attending meetings or providing updates.
Supervised daily operations including scheduling shifts, assigning duties.
Served as a liaison between staff members and senior management personnel.
Identified cost-saving measures that could be implemented without compromising quality standards.
Delegated daily tasks to team members to optimize group productivity.
Collaborated with store manager to develop strategies for achieving sales and profit goals.
Custodial Maintenance Worker at Department of the Interior and Local GovernmentCustodial Maintenance Worker at Department of the Interior and Local Government