Alyssa Hall
Tulsa
Summary
Detail-oriented and efficient Data Entry Specialist with proven experience in fast-paced environments. Skilled in accurately entering, verifying, and managing large volumes of data using tools like Microsoft Excel, Google Sheets, and CRM platforms. Associated with 6+ years in customer service and 2 years of work from home experience. Known for exceptional attention to detail, fast typing speed (70+ WPM), and strong organizational skills. Adept at maintaining confidentiality and ensuring data integrity across diverse industries including healthcare, logistics, and customer service.
Overview
11
11
years of professional experience
Work History
Warehouse Associate
FedEx
06.2025 - Current
- Accurately recorded incoming and outgoing shipments using FedEx’s internal tracking systems and handheld scanners.
- Entered package IDs, delivery statuses, and routing information into logistics databases to ensure real-time updates.
- Generated and printed shipping labels, updated manifests, and ensured documentation matched physical inventory.
- Maintained digital records of damaged, delayed, or rerouted packages in compliance with company protocols.
- Inputted delivery schedules and driver assignments into dispatch software to streamline outbound logistics.
- Logged inspection results and flagged discrepancies between physical and digital records.
Medical Data Entry Clerk
Radnet
01.2024 - 06.2025
- Accurately entered patient demographics, medical histories, and treatment details into Electronic Health Record (EHR) systems such as Epic, and Meditech.
- Transcribed physician notes, lab results, and radiology reports with high attention to detail and HIPAA compliance.
- Processed insurance claims and verified patient information to facilitate prompt reimbursement.
- Conducted routine audits of data entries to ensure consistency and accuracy within databases.
- Inputted insurance information, verified coverage, and assisted with coding using ICD-10 and CPT standards.
Social Media Content Moderator
Alorica
10.2021 - 01.2024
- Accurately labeled and categorized user-generated content based on platform guidelines and moderation policies.
- Entered detailed records of flagged posts, user reports, and moderation actions into internal databases for audit and compliance tracking.
- Logged emerging content trends, hashtags, and flagged topics to support analytics and escalation workflows.
- Maintained logs of repeat offenders, appeals, and account actions (e.g., warnings, bans) in moderation systems
- Worked with proprietary moderation dashboards, spreadsheets, and ticketing systems (e.g., Zendesk or custom CMS platforms).
Supervisor
Coffee & Bagels
10.2017 - 10.2021
- Oversaw daily operations to ensure adherence to quality and safety standards.
- Trained and mentored staff on operational procedures and best practices.
- Entered daily stock levels of coffee beans, bakery items, and supplies into inventory management systems to support ordering and reduce waste.
- Logged daily sales figures, employee performance metrics, and promotional outcomes into spreadsheets or POS dashboards.
- Inputted employee schedules, shift changes, and time-off requests into scheduling software (e.g., HotSchedules), and verified hours for payroll processing.
- Entered food safety checks, temperature logs, and cleaning schedules into compliance tracking systems.
Sirius XM Representative
IPacesetters
01.2015 - 10.2017
- Developed and maintained strong customer relationships to enhance service delivery and satisfaction.
- Resolved complex customer inquiries through effective communication and problem-solving techniques.
- Entered and updated subscriber information including contact details, billing preferences, and service packages in CRM systems.
- Documented technical issues, service outages, and customer complaints into ticketing systems for resolution and escalation.
- Maintained accurate records of customer consent, disclosures, and regulatory compliance actions (e.g., TCPA, GDPR).
Education
High School Diploma -
East Central High School
Tulsa, OK05-2014
Skills
- Microsoft Word
- Microsoft Excel
- Data entry
- Accuracy and attention to detail
- Data accuracy
- Customer Service-oriented
- Customer relationship management
- Adaptability
- Problem-solving
- Dependable and responsible
Timeline
Warehouse Associate
FedEx
06.2025 - Current
Medical Data Entry Clerk
Radnet
01.2024 - 06.2025
Social Media Content Moderator
Alorica
10.2021 - 01.2024
Supervisor
Coffee & Bagels
10.2017 - 10.2021
Sirius XM Representative
IPacesetters
01.2015 - 10.2017
High School Diploma -
East Central High School