Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Waitress
Mays Drive In
Ashland, PA
07.2021 - Current
Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Explained menu options to guests, offered suggestions and took orders for food and beverages.
Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Checked back with customers throughout meal service to ensure satisfaction.
Prepared checks accurately and processed payments promptly.
Receptionist
O'connor Law Firm
Frackville, PA
01.2025 - 02.2025
Scheduled and confirmed appointments and meetings for management team.
Conducted initial screening of incoming calls to determine urgency and directed them accordingly.
Answered and directed incoming calls using multi-line telephone system.
Greeted and directed visitors to appropriate departments or individuals, ensuring a welcoming environment.
Handled mail distribution, including sorting and forwarding incoming mail and preparing outgoing mail.
Assisted with special projects assigned by management when required.