Alyssa Handley
Sebring,FL
Summary
Dynamic professional with a proven track record in crew oversight and new hire training at Bernie's House Painting. Expert in enforcing safety guidelines and enhancing team productivity through effective mentoring. Recognized for improving customer satisfaction and streamlining processes, demonstrating strong multitasking abilities and a commitment to excellence.
Overview
8
8
years of professional experience
Work History
Crew Leader
Bernie's House Painting
01.2021 - Current
- Trained employees in time management and proper ways to complete job duties.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
- Monitored team members to verify work quality and address concerns.
- Served as the primary point of contact between crew members and upper management, relaying important information as necessary.
Associate Trainer
SUBWAY®Restaurants
06.2017 - 01.2021
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Contributed to the retention of top talent by providing employees with the resources and support necessary to excel in their roles.
- Advanced organizational goals through strategic development of training initiatives aligned with company objectives.
Associate
Dairy Queen Grill & Chill
05.2017 - 06.2018
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
Education
General Studies
South Florida State College
Avon Park, FLSkills
- Crew oversight
- Safety guidelines
- Multitasking and organization
- New hire training
Timeline
Crew Leader
Bernie's House Painting
01.2021 - Current
Associate Trainer
SUBWAY®Restaurants
06.2017 - 01.2021
Associate
Dairy Queen Grill & Chill
05.2017 - 06.2018
General Studies
South Florida State College
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