Summary
Overview
Work History
Education
Skills
Timeline
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Alyssa  Harnist

Alyssa Harnist

Palatka,FL

Summary

Dynamic and highly reliable professional with extensive experience at Longhorn Steakhouse, excelling in customer service and cash handling. Proven ability to enhance customer satisfaction through effective problem-solving and engaging personality. Skilled in team training and beverage preparation, consistently fostering a positive work environment while ensuring operational excellence.

Hospitality professional prepared for this role with comprehensive experience in high-energy environments. Proven ability to create memorable guest experiences and maintain well-organized bar area. Reliable team player and adaptable to changing needs, showcasing skills in mixology and customer interaction.

Experienced with creating unique and appealing cocktails tailored to customer preferences. Utilizes efficient workflow management to maintain smooth operations during peak hours. Knowledge of inventory control and managing supplies to ensure well-stocked bar.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

8
8
years of professional experience

Work History

Bartender/Server/Server Professional

Longhorn Steakhouse
09.2023 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Certified Nursing Assistant/Licensed Practical Nurse

Dr. Miguel Dejuk
01.2018 - 02.2025
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Built rapport with patients and families, providing emotional support during difficult times.

Assistant Manager

Corky Bell's Seafood and Steak
04.2020 - 10.2023
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.

Education

GED -

Scarlett Oaks
Cincinnati, OH
06-2004

No Degree - State Tested Nurse Aide

Cincinnati State Technical And Community College
Cincinnati, OH
12-2002

No Degree - Licensed Nurse Practioner

Brown Mackie College
Florence, KY
11-2008

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Engaging personality
  • Cleanliness and hygiene
  • Customer service expertise
  • Cash register operation
  • Handling difficult customers
  • Menu memorization
  • Professional appearance
  • Suggestive selling
  • Alcohol awareness
  • Team training and development
  • New hire training
  • Beverage preparation

Timeline

Bartender/Server/Server Professional

Longhorn Steakhouse
09.2023 - Current

Assistant Manager

Corky Bell's Seafood and Steak
04.2020 - 10.2023

Certified Nursing Assistant/Licensed Practical Nurse

Dr. Miguel Dejuk
01.2018 - 02.2025

GED -

Scarlett Oaks

No Degree - State Tested Nurse Aide

Cincinnati State Technical And Community College

No Degree - Licensed Nurse Practioner

Brown Mackie College