Dedicated and empathetic Licensed Professional Counselor with experience providing mental health services to diverse populations. Skilled in developing and implementing effective treatment plans to help clients achieve their mental health goals. Possesses strong communication and interpersonal skills, resulting in improved well-being for clients.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Licensed Professional Counselor
Feeling Moody
01.2022 - Current
Provides individual outpatient therapy for adults from diverse populations dealing with stress, trauma, anxiety, depression, ADHD and other mental health challenges.
Conducts biopsychosocial assessment, review of intake paperwork and confidentiality.
Utilizes a variety of therapeutic techniques and approaches to determine correct diagnosis and devise treatment plans.
Develop comprehensive treatment plans and utilize evidenced based treatment to support client in achieving goals.
EMDRIA trained
Regional Community Based Program Director
Integrated Health Services
01.2021 - 05.2022
Interview and train new employees throughout onboarding and probationary period
Facilitate weekly Community-Based program meeting and bi-weekly all staff program meetings
Enforce policies and procedures which align with IHS, DMAS, DBHDS and CARF regulations
Track accurate weekly, monthly and quarterly program data to analyze progress towards KPIs and QIP
Organize ongoing chart audits which reflect a grade of 90% or higher
Maintain a positive and dependable working relationship with referral sources
Market the program and provide presentations within the community
Manage referrals, waitlist and assignment of referred clients to Assessors and QMHP upon approval by the MCO
Train LMHP-Es in community based assessments and intake to be completed within 24 hours of occurrence
Timely submission of critical incident reports and conduct Root Analysis per report Level
Prepare person centered support for staff to improve performance in service delivery, documentation and work-life balance
Lead Sunshine Committee meetings to engage staff, increase company morale and decrease burnout.
Resident in Counseling/ Community Based Clinical Supervisor
Integrated Health Services
04.2019 - 01.2021
Maintain smaller caseload of clients (2-3) at their weekly prescribed a units and complete IIH/MHSS assessments
Complete documentation needed (SRAs, ISPs, monthlys) to ensure clients chart is current
Provided weekly individual and group supervision to QMHPs supporting clients and discuss evidenced based clinical interventions
Enforce efficient use of prescribed units and compliance of IHS policy and DMAS/DBHDS/CARF regulations
Review of treatment plans and SRAs to ensure they are person centered with measurable goals
Oversee assignment of referrals to clinical assessors and assist with assigning clients to QHMPs.
Qualified Mental Health Professional- Child/Resident in Counseling
Integrated Health Services
08.2018 - 04.2019
Support full caseload of clients at their prescribed weekly units and implement person centered treatment techniques
Maintain treatment plans and update goals and objectives as needed
Submit SRA with pertinent information and justification for requested units
Provide weekly individual, sibling and family sessions while collaborating with collaterals as needed
Linking clients to community resources in order to achieve their personal goals
Complete assessments in a thorough and timely manner with above a 90% approval rate.
Internship, Counseling Graduate Student
Roosevelt Junior High and High School
08.2017 - 05.2018
Experience working individually and some small groups with children and adolescents with Attention Deficit Disorder, Attention Deficit Hyperactivity Disorder, Oppositional Defiant Disorder, Bipolar Disorder, Suicidal Ideation, Sexual Abuse, Anxiety and Depression
Fostered a safe place for students to express their feelings and develop insight or solutions to their problems
Educated and assisted students on coping with anger management, poor parental relations, low self-esteem, bullying, self-harm, time management skills, impulse control, promiscuity and substance use
Attended weekly supervision (individual and group) to discuss cases, ethics and personal self-care plans
Enforce confidentiality and maintain necessary paperwork, treatment plans and progress notes.
Practicum, Counseling Graduate Student
Family Counseling Services
04.2017 - 08.2017
Counseled individuals and assisted in skill building for adults with mental illness and co-occurring substance use disorders
Experience working with adolescents on challenges such as bullying, suicidal ideation, self-esteem and family issues
Developed and implemented treatment plans with measurable goals
Participate in and lead small groups for adults addressing life skills, anger management, parenting, DV and addiction
Consulted with supervisor, staff and other interns regarding resources and cases.
Service Coordinator (GR & TxHmL)
StarCare Health System
10.2014 - 01.2017
Assessed, coordinated, linked to and monitored the delivery of services to individuals on caseload of the Medicaid waiver program (25-30 individuals with Intellectual and Developmental Disabilities, male and female, aged 5-65)
Scheduled monthly face-to-face meetings and maintained additional contact with individuals and people in their life to ensure happiness and eligibility with program services
Promoted person-centered thinking and self-determination by educating others about their choices and rights
Provided immediate problem solving and de-escalation of conflict
Advocated clients' rights to employment, opportunity and being in the LRE
Communicated with proper entities to ensure a fluid understanding of what is expected in services
Participated on the peer interview panel and contributed to the decision-making process of employment of interviewees; provided onsite training for new employees.
Education
Masters of Education - Clinical & Mental Health Counseling
Texas Tech University
Lubbock, TX
05.2018
Bachelor of Science - Psychology
West Texas A&M University
Canyon, TX
05.2014
Skills
Compassionate, empathetic and culturally sensitive in communicating with clients
Eclectic use of counseling theories and techniques
Cultivates a positive, productive and stress free environment
Excellent communication and interpersonal skills
Quick learner and flexible to change
Successful management of diverse groups of people
EHR Case Management
Biopsychosocial Assessments
Crisis Response
EMDRIA Trained
Certification
Licensed Professional Counselor, 05/2021, 0701010481
Affiliations
National Certified Counselor
American Counseling Association, Member
Virginia Counselors Association, Member
Zeta Tau Alpha Fraternity, Alumni Member
Community Service
Red Cross Mental Health Disaster Action Team Volunteer, Virginia Beach, Virginia.
CHKD - Circle Volunteer, Virginia Beach, Virginia.
Susan G. Komen Race for the Cure - Volunteer, Amarillo, Texas.
Tent City Homeless Shelter -Volunteer, Lubbock, Texas.
Timeline
Licensed Professional Counselor
Feeling Moody
01.2022 - Current
Regional Community Based Program Director
Integrated Health Services
01.2021 - 05.2022
Resident in Counseling/ Community Based Clinical Supervisor
Integrated Health Services
04.2019 - 01.2021
Qualified Mental Health Professional- Child/Resident in Counseling
Integrated Health Services
08.2018 - 04.2019
Internship, Counseling Graduate Student
Roosevelt Junior High and High School
08.2017 - 05.2018
Practicum, Counseling Graduate Student
Family Counseling Services
04.2017 - 08.2017
Service Coordinator (GR & TxHmL)
StarCare Health System
10.2014 - 01.2017
Masters of Education - Clinical & Mental Health Counseling
Texas Tech University
Bachelor of Science - Psychology
West Texas A&M University
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