Alyssa Harvey
Gainesville,FL
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
4
4
years of professional experience
Work History
Accounting Specialist
Campus USA Credit Union
Newberry, FL
03.2022 - 07.2023
- Prepared month-end closing entries for detailed reporting and recordkeeping.
- Maintained current understanding of state and federal accounting procedures to prevent legal or compliance issues.
- Verified and posted account transactions to prepare checks and maintain accounting ledgers.
- Balanced all branch ATM's weekly, compiling all ATM activity at end-of-month.
- Prepared clear, concise and accurate financial reports and forms for use by departments and outside agencies.
Teller
Campus USA Credit Union
Gainesville, FL
06.2021 - 03.2022
- Built and maintained client relationships through quality, personalized interactions.
- Performed transactional, operational, and customer support tasks through knowledge of bank procedures and products.
- Counted drawers and reconciled remaining cash to accost for deposits and dispersals.
- Ordered checks, placed stop payment orders and conducted additional special services for customers.
- Issued and redeemed money orders, cashier checks, traveler's checks and savings bonds.
Customer Service Representative
Lowes Home Improvment
Gainesville, FL
06.2019 - 06.2021
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Consulted with customers to resolve service and billing issues.
- Improved customer service wait times to mitigate complaints.
Education
Associate of Arts - Accounting
Santa Fe College
Gainesville, FL12.2021
Skills
- Account Reconciliation
- Payroll Administration
- File Management
- Recordkeeping Skills
- Customer Service
- Month-End Documentation
- Payment Processing
- Verbal and Written Communication
- Microsoft Excel
Timeline
Accounting Specialist
Campus USA Credit Union
03.2022 - 07.2023
Teller
Campus USA Credit Union
06.2021 - 03.2022
Customer Service Representative
Lowes Home Improvment
06.2019 - 06.2021
Associate of Arts - Accounting
Santa Fe College