Alyssa Harvey
Pensacola
Summary
Resourceful and adaptable individual with a strong background in maintaining confidentiality while conducting interviews. Known for effective communication and crisis management skills, prepared to leverage expertise to enhance public health responses.
Overview
8
8
years of professional experience
Work History
COVID-19 Contact Tracer
Health Department
hubert
03.2021 - 06.2022
- Conducted comprehensive interviews with COVID-19 positive individuals for contact tracing.
- Collaborated with local health departments to identify potential exposure sites.
- Documented and tracked contact information using specialized software systems.
- Analyzed data trends in case reports to inform public health strategies.
- Maintained confidentiality while handling sensitive health information throughout processes.
- Followed set protocol for contacting assigned newly diagnosed COVID-19 case patients and documented contact attempts and timeframes.
- Remained up-to-date on new developments related to the pandemic, including changes in treatment protocols.
- Developed an understanding of state laws surrounding privacy issues when conducting contact tracing activities.
Correctional Officer
Santa Rosa Correctional Institution
Milton
01.2017 - 11.2018
- Monitored inmate behavior to maintain safety and security in the facility.
- Conducted routine inspections of cells and common areas for contraband.
- Enforced institutional policies to promote a safe environment for staff and inmates.
- Collaborated with mental health professionals to address inmate needs effectively.
- Provided guidance and support during inmate rehabilitation programs and activities.
Stocker
Target
Pensacola
11.2016 - 07.2017
- Stocked shelves with merchandise to maintain organized displays.
- Assisted customers in locating products throughout the store.
- Monitored inventory levels and reported shortages to management.
- Lifted materials of varied weights on regular basis.
Cashier
Whataburger
Pensacola
09.2014 - 10.2016
- Processed customer transactions accurately and efficiently.
- Maintained a clean and organized work area.
- Provided friendly service to enhance customer experience.
- Stocked merchandise and ensured availability of supplies.
- Prepared and served food items following health and safety regulations.
Education
High School Diploma -
Pensacola State College
Pensacola, FL01-2017
Skills
- Interview techniques
- Data analysis
- Confidentiality protocols
- Health information systems
- Contact tracing procedures
- Policy enforcement
- Crisis management
- Conflict resolution
- Effective communication
- Attention to detail
- Confidentiality adherence
- Decision-making
- Teamwork
- Incident reporting
- Conflict de-escalation
- Safety compliance
- Risk management
Timeline
COVID-19 Contact Tracer
Health Department
03.2021 - 06.2022
Correctional Officer
Santa Rosa Correctional Institution
01.2017 - 11.2018
Stocker
Target
11.2016 - 07.2017
Cashier
Whataburger
09.2014 - 10.2016
High School Diploma -
Pensacola State College
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