Alyssa Hawks

• Albany Medical Hospital, Albany, NY

➢ August 2022- May 2023, Medical-surgical units (cardiovascular, orthopedics) and pediatric unit

• St. Peter's Hospital, Albany, NY

➢ January 2023- May 2023, Labor and delivery, antepartum, and postpartum care

➢August 2023-December 2023, ICU step down unit

• Capital District Psychiatric Center, Albany, NY

➢ August 2023-December 2023, Mental health rotation

• Taught children basic life skills, manners, and personal hygiene.
• Established clear expectations for behavior, setting boundaries to create a respectful atmosphere within the home.
• Monitored schedules to maintain sleeping, eating, and school schedules for children.
• Implemented daily routines for optimal child development and created a structured environment.
• Encouraged social interactions through playdates, group outings, and community events.

• Provided exceptional services and pleasant shopping experiences to retail customers.
• Listened to customer needs and desires to identify and recommend optimal products.
• Maintained up-to-date knowledge of store sales, payment policies and security standards.
• Engaged with customers to effectively build rapport and lasting relationships.
• Solved customer challenges by offering relevant products and services.