Summary
Overview
Work History
Education
Skills
Certification
Work Preference
Interests
Timeline
Generic

Alyssa Hayes

Wellington,CO

Summary

Dedicated and professional with a strong background in providing evidence-based counseling services to adults and older teens who have experienced complex trauma. Expertise in developing comprehensive treatment plans, conducting thorough assessments, and meticulously documenting client progress. Deeply committed to advocating for mental health and overall well-being of every individual.

Overview

10
10
years of professional experience

Work History

Mental Health Therapist

PENINSULA BEHAVIORAL HEALTH
06.2022 - 09.2024
  • Implemented behavioral modification techniques for clients struggling with unhealthy patterns of behavior or thought processes contributing to their mental health challenges.
  • Evaluated treatment effectiveness regularly, adjusting intervention strategies based on client feedback and clinical judgment as required.
  • Performed client assessments and developed treatment plans.
  • Established strong rapport with clients by demonstrating empathy, active listening skills, and cultural sensitivity.
  • Expanded professional knowledge through ongoing continuing education opportunities and participation in relevant workshops and conferences.
  • Tailored therapeutic approaches to meet the unique needs of diverse client populations, including individuals with substance use disorders and trauma histories.
  • Assessed new clients thoroughly to determine appropriate level of care and recommend suitable treatment options within the community if needed.
  • Improved client mental health by utilizing evidence-based therapeutic techniques and interventions.
  • Provided crisis intervention services to clients experiencing acute mental health distress, ensuring safety and stabilization.
  • Maintained detailed documentation of client progress, effectively communicating with other healthcare providers as necessary.

Designated Crisis Responder

PENINSULA BEHAVIORAL HEALTH
10.2019 - 05.2022
  • Performed assessments for involuntary psychiatric hospitalization in accordance with with Washington State Law
  • Responded to requests for crisis intervention in the community
  • Testified in court as necessary if continued involuntary psychiatric treatment was deemed appropriate
  • Collaborated with community partners including health professionals and law enforcement as necessary to improve client outcomes
  • Completed Safe Cell evaluations as requested by the Clallam County Correctional Facility
  • Collaborated with local tribal authorities to connect tribal members with appropriate resources and services
  • Assisted callers in connecting with relevant community resources, promoting positive outcomes following the initial crisis call.
  • Documented each call thoroughly using designated software, ensuring accurate record-keeping for future reference and follow-up assistance if needed.

Crisis Therapist and Crisis Case Manager

SUMMITSTONE HEALTH PARTNERS
05.2017 - 09.2019
  • Collected information about clients through interviews, observation, or tests
  • Counseled clients, individually and in group sessions, to assist in overcoming dependencies, adjusting to life, or making changes
  • Collaborated with other staff members to perform clinical assessments or develop treatment plans
  • Referred patients, clients, or family members to community resources or to specialists as necessary
  • Acted as client advocates to coordinate required services or to resolve emergency problems in crisis situations
  • Developed or taught strategies to promote client wellness and independence
  • Provided emergency mental health services for clients in crisis, stabilizing their emotional state and preventing potential harm.
  • Participated in ongoing professional development opportunities, staying current on the latest trends and best practices within the field of crisis therapy.
  • Assessed patients for level of care determinations.

Health Center Assistant

PLANNED PARENTHOOD
08.2016 - 01.2018
  • Interviewed patients and recorded pertinent medical information and measure their vital signs, weight, and height
  • Counseled patients on preventative methods against sexually transmitted infections, methods of contraception, and all options relating to pregnancy.
  • Prepared treatment rooms for patient examinations, keeping rooms neat and clean
  • Explained treatment procedures, medications, or physicians' instructions to patients
  • Cleaned and sterilized instruments and disposed of contaminated supplies
  • Prepared and administered medications as directed by a physician
  • Issued medications from dispensary and maintain records in accordance with specified procedures
  • Collected laboratory specimens, logged specimens, and prepared them for testing
  • Set up medical laboratory equipment and perform quality assurance tests to ensure accuracy
  • Facilitated communication between healthcare providers, patients, and family members when necessary to ensure clear understanding of treatment plans or follow-up instructions.
  • Reduced wait times for patients by managing patient flow through the facility effectively and coordinating with various departments.
  • Improved patient satisfaction by providing efficient and friendly service during registration and check-in processes.

Behavioral Health Worker

NORTH RANGE BEHAVIORAL HEALTH CRISIS STABILIZATION SERVICES AND CRISIS RESPONSE TEAM
06.2014 - 05.2016
  • Maintained confidentiality of records relating to clients' treatment
  • Counseled clients or patients, individually or in group sessions, to assist in overcoming dependencies, adjusting to life, or making changes
  • Filled out and maintain client-related paperwork, including federal- and state-mandated forms, client diagnostic records, and progress notes
  • Collaborated with other staff members to perform clinical assessments or develop treatment plans
  • Referred patients, clients, or family members to community resources or to specialists as necessary
  • Acted as client advocates to coordinate required services or to resolve emergency problems in crisis situations
  • Monitored clients' vital signs and use of medications while in the care of crisis services
  • Administer oral medications, following physician's prescriptions and organizational procedures
  • Interviewed new patients to complete admission forms, to assess their mental health status, or to obtain their mental health and treatment history
  • Assisted in coordination of inpatient psychiatric treatment for people with Medicaid
  • Transported clients safely to their appropriate services in company vehicles

Intern

MEDICAL CENTER OF THE ROCKIES
08.2016 - 05.2017
  • Collaborated with counselors, physicians, or nurses to plan or coordinate treatment, drawing on social work experience and patient needs
  • Educated clients or community members about mental illness, abuse, or available community resources
  • Advocated for patients' rights within the healthcare setting, promoting self-determination and autonomy throughout their treatment process.
  • Provided emotional support for patients and their families in times of severe distress
  • Interviewed patients about their substance use and provide intervention and resources accordingly
  • Investigated child abuse or neglect cases and take authorized protective action when necessary

Intern

PRESTON MIDDLE SCHOOL
01.2016 - 05.2016
  • Taught socially acceptable behavior, employing techniques such as behavior modification and positive reinforcement
  • Developed strong rapport with students through empathetic listening and open communication, fostering trusting relationships conducive to growth.
  • Develop and implement strategies to meet the needs of students with a variety of handicapping conditions
  • Conferred with parents or guardians, other teachers, counselors, and administrators to resolve students' behavioral and academic problems
  • Observed and evaluated students' performance, behavior, and social development
  • Guided and counseled students with adjustment or academic problems, or special academic interests
  • Met with parents and guardians to discuss their children's progress and to determine priorities for their children and their resource needs
  • Attend staff meetings and serve on committees, as required

Education

Master of Social Work -

COLORADO STATE UNIVERSITY
Fort Collins, CO
05.2017

Bachelor of Psychology -

UNIVERSITY OF NORTHERN COLORADO
Greeley, CO
05.2014

Skills

  • EMDR trained
  • Familiarity with multiple electronic health record programs
  • Effective communication
  • Psychoeducation Delivery
  • Collaborative Problem-Solving
  • Trauma-informed care
  • Suicide assessment
  • Problem-Solving
  • Crisis Intervention
  • Post-Traumatic Stress Disorder Treatment
  • Boundary Setting
  • Adaptability and Flexibility

Certification

Colorado Licensed Social Worker (LSW) since 2018

Washington Designated Crisis Responder (DCR) since 2019

EMDR trained since 2022

Work Preference

Work Type

Part TimeFull Time

Work Location

HybridRemote

Important To Me

Work-life balanceFlexible work hoursCompany CultureHealthcare benefitsPaid sick leavePaid time off

Interests

EMDR

Internal Family Systems

Complex PTSD

Utilization Review and Management

Timeline

Mental Health Therapist

PENINSULA BEHAVIORAL HEALTH
06.2022 - 09.2024

Designated Crisis Responder

PENINSULA BEHAVIORAL HEALTH
10.2019 - 05.2022

Crisis Therapist and Crisis Case Manager

SUMMITSTONE HEALTH PARTNERS
05.2017 - 09.2019

Health Center Assistant

PLANNED PARENTHOOD
08.2016 - 01.2018

Intern

MEDICAL CENTER OF THE ROCKIES
08.2016 - 05.2017

Intern

PRESTON MIDDLE SCHOOL
01.2016 - 05.2016

Behavioral Health Worker

NORTH RANGE BEHAVIORAL HEALTH CRISIS STABILIZATION SERVICES AND CRISIS RESPONSE TEAM
06.2014 - 05.2016

Master of Social Work -

COLORADO STATE UNIVERSITY

Bachelor of Psychology -

UNIVERSITY OF NORTHERN COLORADO
Alyssa Hayes