Alyssa Haynes
Susanville,CA
Summary
Human resources professional with keen understanding of recruitment, employee relations, and compliance. Known for fostering collaborative team environments and delivering results-driven HR solutions. Dependable and adaptable, skilled in communication and organizational development.
Overview
3
3
years of professional experience
Work History
Human Resources Generalist
Lassen Community College
07.2024 - Current
- Assisted with onboarding new employees, ensuring a smooth transition into the company culture.
- Answered and redirected incoming phone calls for office.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Conducted orientations and helped employees complete necessary paperwork to get new hires established and up to speed quickly.
- Completed human resource operational requirements by scheduling and assigning employees.
- Provided efficient administrative support within the HR department by managing schedules, organizing files, and processing paperwork.
- Managed confidential employee files, maintaining accurate records for performance evaluations, salary adjustments, and promotions.
Student Resources Technician II
Lassen Community College
03.2023 - 07.2024
- Increased client satisfaction through empathetic communication, attentive listening, and respectful interactions during service provision.
- Collaborated closely with other non-profit organizations and social service agencies to identify additional resources for clients facing food insecurity.
- Improved food distribution efficiency by organizing pantry shelves and maintaining a clear inventory system.
- Provided support to social service clients in navigating available resources (Food Pantry and Grocery Store Vouchers)
- Prevented fraudulent activity through diligent monitoring of suspicious transactions and thorough investigation of irregularities.
Student Worker
Lassen Community College
04.2022 - 03.2023
- Took and followed detailed directions from others.
- Contributed to a positive campus atmosphere through exceptional customer service, assisting students and faculty with inquiries and concerns.
- Managed cash register transactions accurately, ensuring all financial responsibilities were met with precision and consistency.
- Contributed to a positive work environment by collaborating with team members and assisting in various roles as needed.
Sales Associate
T-Mobile
06.2021 - 02.2022
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Associate of Arts - Art
Lassen Community College
Susanville, CA05-2025
High School Diploma -
Spring Creek High School
Spring Creek, NV06-2017
Skills
- Employee Onboarding
- Records Management
- Team Collaboration
- Employee Relations
- Critical Thinking
- Data Entry
- Problem Resolution
- Scheduling
Timeline
Human Resources Generalist
Lassen Community College
07.2024 - Current
Student Resources Technician II
Lassen Community College
03.2023 - 07.2024
Student Worker
Lassen Community College
04.2022 - 03.2023
Sales Associate
T-Mobile
06.2021 - 02.2022
Associate of Arts - Art
Lassen Community College
High School Diploma -
Spring Creek High School
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