Summary
Overview
Work History
Education
Skills
Timeline
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Alyssa Heathers

Adairsville,GA

Summary

Offering proactive and friendly demeanor with strong ability to adapt and learn quickly. Brings foundational understanding of customer service principles and ability to manage guest interactions and resolve issues. Ready to use and develop problem-solving and communication skills in Optical Assitant role. Developed essential skills in fast-paced stage production environment, excelling in coordination and communication. Proven ability to manage complex schedules and ensure seamless operations. Seeking to transition into new field where these transferrable skills can enhance overall efficiency and team collaboration. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

3
3
years of professional experience

Work History

Intern Teacher's Assistant

Summer Erikson
08.2023 - 05.2024
  • Enhanced classroom management by implementing clear guidelines and expectations for student behavior.
  • Introduced creative approaches to lesson planning, incorporating hands-on activities and real-world applications of concepts.
  • Evaluated student performance through formative assessments, offering targeted feedback to guide improvement efforts.
  • Improved student retention through consistent positive reinforcement and support for struggling learners.
  • Streamlined grading process through the implementation of efficient assessment tools, allowing for quicker turnaround time on feedback for students.
  • Strengthened communication skills among students by emphasizing active listening, respect for differing opinions, and constructive feedback in group discussions.
  • Maximized instructional time by developing a system of routines that promoted smooth transitions between tasks and activities throughout the day.
  • Supported classroom maintenance and upkeep, organizing books, and materials.
  • Supported classroom activities, tutoring, and reviewing work.
  • Helped with grading assignments and tests, providing constructive feedback to students based on results.
  • Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
  • Taught courses under guidance of senior instructors.

Senior Guest Service Associate

The Water Tower Grille Co. / Kandice Johnson
05.2022 - 12.2024
  • Assisted in training new team members, fostering an atmosphere of teamwork and collaboration among staff members.
  • Resolved customer complaints diplomatically, resulting in enhanced guest relations and return visits.
  • Managed front desk operations, ensuring a smooth and pleasant guest experience.
  • Collaborated with team members to consistently exceed guest expectations through exceptional service delivery.
  • Streamlined check-in and check-out processes for increased efficiency and guest satisfaction.
  • Contributed positively towards achieving team targets by cross-selling additional amenities during interactions with guests.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Welcomed and acknowledged guests with smile, eye contact, and friendly verbal greeting using guest's name, boosting overall guest satisfaction
  • Maintained high level of professionalism and discretion when dealing with guests.

Assistant Stage Manager

Adairsville High School
12.2024 - 04.2025
  • Coordinated paperwork for stage manager and production team.
  • Facilitated clear communication between directors, actors, and technicians for cohesive collaboration on stage projects.
  • Aided in reducing technical issues by diligently tracking props, costumes, and set pieces throughout performances.
  • Assisted Stage Manager with various administrative tasks such as maintaining contact lists or drafting rehearsal reports, resulting in a well-organized production process.
  • Maintained detailed show reports to document any incidents or notes for future reference and improvement.
  • Supported the Stage Manager with daily tasks, resulting in a smoother running production process.
  • Managed backstage activities, contributing to seamless transitions between scenes during live productions.
  • Contributed to a safe working environment by maintaining proper backstage protocols and procedures.

Education

Engineering Mechanics

Adairsville High School
Adairsville, GA
05-2025

Skills

  • Positive attitude

  • Friendly and outgoing

  • Effective communication

  • Patience and composure

  • Complaint handling

  • Check-in and Check-out procedures

  • Collaborative teamwork

  • Behavior management

  • Strong organization

  • Health and safety compliance

  • Diversity and inclusion

  • Emergency preparedness

Timeline

Assistant Stage Manager

Adairsville High School
12.2024 - 04.2025

Intern Teacher's Assistant

Summer Erikson
08.2023 - 05.2024

Senior Guest Service Associate

The Water Tower Grille Co. / Kandice Johnson
05.2022 - 12.2024

Engineering Mechanics

Adairsville High School

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Alyssa Heathers