Alyssa Heltz
Little Rock,AR
Summary
Detail-oriented student with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Always looking out for others and putting others needs before my own. Hardworking and finishes every project or task.
Overview
6
6
years of professional experience
Work History
Gym Work Study
Williams Baptist University
Walnut Ridge, AR
08.2025 - Current
- Work home games taking money at the gate
- Run the concession stand for any home games
- Organize the shipments of candy and drinks
- Work in a fast paced environment at the concession stand
Financial Aid Office Assistant
Williams Works
Walnut Ridge, AR
08.2024 - 05.2025
- Assisted students in completing financial aid applications and understanding eligibility requirements.
- Coordinated communication between students, parents, and financial aid staff to ensure clarity of information.
- Maintained accurate records of student financial aid files and documentation for compliance purposes.
- Organized scholarships and student accounts
- Accepted phones calls and would answer financial aid questions
Lifeguard Manager
Parkway Place Pool
Little Rock, AR
05.2021 - 09.2024
- Supervised lifeguard staff, ensuring adherence to safety protocols and operational standards.
- Developed training programs for lifeguards, enhancing team performance and service delivery.
- Implemented emergency response procedures, improving incident management efficiency during pool operations.
- Conducted regular safety drills, fostering a culture of preparedness among team members.
- Scheduled shifts for all lifeguards
- Managed 20 lifeguards and made sure they were doing their job
Brewista
7Brew
Little Rock, AR
01.2023 - 08.2024
- Managed daily operations to ensure high-quality beverage preparation and customer service.
- Trained new team members on brewing techniques and company standards for consistency.
- Optimized workflow processes to enhance efficiency during peak hours.
- Implemented inventory management practices to reduce waste and maintain stock levels.
- Communicated with every customer and made sure their needs were met
Upward Sports Intern
Geyer Springs First Baptist Church
Little Rock, AR
03.2020 - 05.2024
- Assisted in planning and executing sports events for youth soccer and flag football programs.
- Coordinated logistics and schedules for weekly practices and tournaments For over 500 kids.
- Developed engaging training sessions to enhance participant skills and teamwork For coaches and referees.
- Collaborated with volunteers to ensure smooth operations during events.
- Coached a soccer team of my own
- Set up and take down equipment and supplies for every game day and practice.
- Implemented safety protocols to maintain a secure environment for participants.
Education
Sports Management
Williams Baptist University
Walnut Ridge, AR05.2027
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Diligent
- Time management
- Flexible and adaptable
- Multitasking Abilities
- Organizational skills
- Dependable and responsible
Timeline
Gym Work Study
Williams Baptist University
08.2025 - Current
Financial Aid Office Assistant
Williams Works
08.2024 - 05.2025
Brewista
7Brew
01.2023 - 08.2024
Lifeguard Manager
Parkway Place Pool
05.2021 - 09.2024
Upward Sports Intern
Geyer Springs First Baptist Church
03.2020 - 05.2024
Sports Management
Williams Baptist University