Alyssa Hernandez
Ontario,CA
Summary
Critical-thinking Manager with over 10 years of proven successful leadership skills and operational results aligned with departmental goals which support overall company objectives.
Overview
11
11
years of professional experience
Work History
Facility Manager
Stericycle
12.2020 - 10.2023
- Oversaw all aspects of facility operations for 3 branches in Southern California including location which operated 24/7.
- Supervised staff of approximately 260 personnel in day-to-day activities.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Coordinated with vendors and contractors to arrange services and repairs to be completed on time and to desired quality levels.
- Oversaw finances and made recommendations to reach or exceed budget by developing plans to work within cost restraints.
- Led facility management staff in producing business plans focused on facility operational policies, processes and procedures.
- Inspected and maintained facility grounds, equipment and safety compliance.
- Managed compliance efforts, reporting and audits with various agencies including CDPH, CBP, OSHA, DOT, CARB, DTSC, and LACSD while maintaining credible working relationships with regulatory authorities.
Transportation Manager
Stericycle
01.2013 - 11.2020
- Oversaw team of Transportation Supervisors, Route Managers, Dispatchers, and high-volume customer base in Southern California.
- Managed long haul schedules, cost, and communication with 3rd party vendor.
- Coordinated with vendors to arrange services and repairs to be completed on time and to desired quality and compliance levels.
- Communicated with customer service and sales teams to improve productivity and service ratings.
- Worked closely with area router to develop efficient route plans aligned with company expectations, resources, and budget.
- Analyzed logistics metrics and conducted deep dive route audits followed by field route observations to identify opportunities for performance improvements.
- Developed plans to train drivers on defensive driving skills centered around accident preventability.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits while maintaining solid employee culture and morale.
- Managed compliance records such as vehicle maintenance, hours of service, pre/post trip, and driver qualification files.
- Facilitated mock DOT inspections in preparation for regulatory visits.
Education
High School Diploma -
South Gate Senior High School
South Gate, CA06.2005
Skills
- Planning and Scheduling
- Logistics Coordination
- Performance Assessments & Maximization
- Transportation & Workforce Management
- Cost-Reduction Methods
- Safety & Compliance Regulations Implementation
- Continuous Improvement
- Decision-Making
- Relationship Building
Accomplishments
- Mentored, trained, and developed multiple leaders within the organization.
- Maintained an employee engagement score of 98%.
- Reduced vehicle accidents by 48%.
- Directed a fleet reduction initiative by slip seating units.
- Successfully passed 10+ years of facility regulatory inspections without any Notice of Violations .
Languages
English
Full Professional
Spanish
Full Professional
Referrals
Available upon request.
Timeline
Facility Manager
Stericycle
12.2020 - 10.2023
Transportation Manager
Stericycle
01.2013 - 11.2020
High School Diploma -
South Gate Senior High School