Alyssa Hernandez
Corpus Christi,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Clinic Assistant/Medical Assistant
Women’s and Men’s Health Services of the Coastal Bend
11.2018 - Current
- Improved patient experience by efficiently managing front desk tasks, including appointment scheduling and check-in procedures.
- Assisted medical professionals in administering treatments, ensuring a safe and comfortable environment for patients.
- Provided compassionate care to patients, addressing concerns and answering questions to ensure satisfaction and understanding of treatment plans.
- Streamlined inventory management by organizing medical supplies, regularly restocking exam rooms, and maintaining equipment cleanliness.
- Facilitated efficient patient flow by coordinating appointments, handling insurance verifications, and processing referrals in a timely manner.
- Maintained strict adherence to HIPAA regulations by protecting patient privacy during all interactions and documentation processes.
- Supported clinicians with diagnostic testing preparation, providing assistance during examinations when necessary.
- Increased patient satisfaction levels through active listening skills, empathy, and prompt resolution of concerns or issues that arose during visits.
- Ensured a clean and welcoming clinic environment by performing routine housekeeping tasks such as sanitizing surfaces and disposing of biohazardous waste properly.
- Demonstrated adaptability by effectively managing multiple responsibilities simultaneously while maintaining high-quality results across all areas of responsibility within the clinic setting.
- Optimized resource use by carefully monitoring supply levels and promptly placing orders to avoid stockouts or excess inventory.
- Contributed to clinic safety through proper handling and disposal of sharps, chemicals, and other hazardous materials in accordance with established guidelines.
- Accepted cash payments, adjusted balances and submitted records to accounting.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Collected and documented patient medical information such as blood pressure and weight.
- Prepared lab specimens for diagnostic evaluation.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Taught patients about medications, procedures, and care plan instructions.
- Oriented and trained new staff on proper procedures and policies.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Nurse Extern/PCT
Corpus Christi Medical Center- Bay Area
07.2022 - 10.2023
- Enhanced communication between interdisciplinary teams for better patient outcomes.
- Provided compassionate care to patients, promoting emotional well-being and recovery.
- Collaborated with supervising nurses to ensure quality care for all patients on the unit.
- Mentored new nurse externs, sharing best practices and guiding their professional development.
- Provided emotional support to family members during critical situations, fostering trust and open communication among caregivers, patients, and families.
- Demonstrated adaptability by working seamlessly across various clinical units based on staffing needs or volume fluctuations within the hospital setting.
- Effectively managed time and resources to provide optimal patient care during high-volume shifts, ensuring timely provision of necessary interventions.
- Monitored patients' vital signs and reported any changes to nursing staff.
- Assisted with activities of daily living by helping patients with bathing, changing clothes, eating, and daily hygiene tasks.
- Assisted with specimen collection and handled appropriately to facilitate laboratory testing.
- Recorded patients' vital signs, intake, and output and documented information in Meditech.
- Observed and reported any changes in patient condition to proactively address potential risks.
- Assisted with patient ambulation and use of mobility assistance aids to reduce risks.
- Monitored and documented patient intake and output levels and reported concerns to the care team.
- Maintained continuity of care by communicating changes in patient condition with physicians, family members, and other care team members.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
Education
Bachelor of Science - Healthcare Administration
Abilene Christian University Online
05.2024
Associate of Applied Science - Nurse Education, LVN, And Rgistered Nursing
Del Mar College
08.2023
Completed Basic Core Classes -
Texas A&M University-Corpus Christi
01.2020
Skills
- Patient Examination
- Patient Preparation
- Patient Confidentiality Compliance
- Medical Office Organization
- Inventory Control Management
- Clinical Procedure Assistance
- HIPAA Regulations Understanding
- Time Management Proficiency
- Phlebotomy Techniques
- Vital Signs Monitoring and Documentation
- Multitasking Capabilities
- Infection Control Procedures
- Medical Terminology Proficiency
- Electronic Charting
- Examination Preparation
- Specimen Collection
- Venipuncture Expertise
- Administering Medications
- Heartsaver First Aid CPR AED
- Patient Interviewing
Certification
BSL: CPR and FIRST AID Certified
References
Upon Request
Timeline
Nurse Extern/PCT
Corpus Christi Medical Center- Bay Area
07.2022 - 10.2023
Clinic Assistant/Medical Assistant
Women’s and Men’s Health Services of the Coastal Bend
11.2018 - Current
Bachelor of Science - Healthcare Administration
Abilene Christian University Online
Associate of Applied Science - Nurse Education, LVN, And Rgistered Nursing
Del Mar College
Completed Basic Core Classes -
Texas A&M University-Corpus Christi