Summary
Overview
Work History
Education
Skills
Timeline
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Alyssa Hernandez

Mangham,LA

Summary

Highly motivated and hardworking professional with years of experience gained from working consistently since the age of 16. Proven track record of dedication, reliability, and perseverance in various roles, including customer service as a Starbucks barista. Recognized for going above and beyond, adapting to challenges, and maintaining a strong work ethic while contributing to team success. Committed to delivering results with efficiency, consistency, and a positive attitude.

Overview

7
7
years of professional experience

Work History

Starbucks Barista

Target
10.2023 - 12.2025
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Controlled line and crowd with quick, efficient service.

Gas Station Attendant

Chevron
01.2023 - 08.2023
  • Maintained inventory of all saleable items.
  • Maintained cleanliness of gas station premises, resulting in a welcoming environment for customers.
  • Monitored store security measures, contributing to a safe atmosphere for both employees and customers.
  • Cleaned up gas and other spills in accordance with spill procedures.
  • Successfully deescalated challenging situations involving unhappy or irate customers through active listening skills coupled with problem-solving abilities.
  • Monitored and maintained organized work space, confirming efficient operations.

Guest Associate

Target
10.2023 - 12.2024
  • Streamlined check-in and check-out processes for improved efficiency and guest convenience.
  • Managed front desk operations during busy periods, effectively prioritizing tasks without sacrificing attention to detail or customer care quality.
  • Resolved guest issues in a timely manner, maintaining professionalism and empathy at all times.
  • Handled payment transactions accurately, maintaining proper cash handling procedures at all times.
  • Developed strong rapport with returning guests to foster loyalty and repeat business.
  • Collaborated closely with colleagues across departments to enhance overall guest experience throughout their stay.

Daycare Assistant

Little Feathers
02.2019 - 10.2019
  • Managed classroom behavior with clear expectations and consistent reinforcement strategies, fostering a respectful atmosphere.
  • Created and implemented activities to promote language development.
  • Provided lunchtime assistance to monitor children, assist with eating and serve food.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
  • Offered assistance during field trips by supervising small groups of children during off-site outings.

Education

University of Louisiana At Monroe
Monroe, LA

Skills

  • Problem-solving
  • Team player
  • Order taking
  • Friendly and outgoing
  • Time management
  • Attention to detail

Timeline

Starbucks Barista

Target
10.2023 - 12.2025

Guest Associate

Target
10.2023 - 12.2024

Gas Station Attendant

Chevron
01.2023 - 08.2023

Daycare Assistant

Little Feathers
02.2019 - 10.2019

University of Louisiana At Monroe

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Alyssa Hernandez