Alyssa Hinson
Kingman,AZ
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
Work History
Office Assistant Senior
Mohave County Attorney's Office
Kingman, AZ
07.2019 - Current
- Attended court hearings to provide advocacy for victims throughout the criminal justice process.
- Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
- Greeted visitors, determined their needs and directed them to the appropriate personnel.
- Collaborated with team members to streamline office procedures and workflows.
- Provided administrative support to staff members, including copying and scanning documents, and filing paperwork.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Provided crisis intervention support to victims in emergency situations.
- Assisted clients in navigating legal processes and obtaining protective orders.
Server/Host
Pizza Hut
Kingman, AZ
08.2014 - 05.2020
- Assisted in training new hires.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Conducted regular inventory checks to maintain adequate levels of necessary supplies.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided excellent customer service in a fast-paced dining environment.
- Handled customer inquiries and resolved issues with professionalism.
Sales Associate
Route 66 Association
Kingman, AZ, AZ
12.2017 - 07.2019
- Assisted customers with product selection and inquiries.
- Maintained store displays and ensured merchandise was well-stocked.
- Processed customer transactions accurately and efficiently.
- Handled customer complaints with professionalism and empathy.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
Work Study
Mohave County Community College
Kingman, AZ
10.2013 - 05.2017
- Assisted in the organization and filing of student records and documents.
- Answered telephones, responding to inquiries and providing information as needed.
- Greeted visitors to the office and provided assistance when needed.
- Scanned documents into digital format for archival purposes.
- Processed student applications for financial aid programs, verifying accuracy of documentation submitted.
Education
Bachelor of Arts - Justice Studies
Northern Arizona University
Flagstaff, AZ05-2019
Associate of Arts - Administration of Justice
Mohave Community College
Kingman, AZ05-2017
Associate of Arts - General Studies
Mohave Community College
Kingman, AZ05-2017
Skills
- Attention to Detail
- Problem-solving
- Data Entry
- Decision-making
- Data entry
- Time management
- Confidentiality maintenance
Timeline
Office Assistant Senior
Mohave County Attorney's Office
07.2019 - Current
Sales Associate
Route 66 Association
12.2017 - 07.2019
Server/Host
Pizza Hut
08.2014 - 05.2020
Work Study
Mohave County Community College
10.2013 - 05.2017
Bachelor of Arts - Justice Studies
Northern Arizona University
Associate of Arts - Administration of Justice
Mohave Community College
Associate of Arts - General Studies
Mohave Community College