ALYSSA HOBBS
Ponca City,OK
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Wedding Coordinator's Assistant
Heather Rachelle Events
08.2024 - Current
- Designed detailed timelines for each wedding event, ensuring clear expectations were set and met by all parties involved.
- Completed final reviews of ceremony and banquet area setups to resolve last-minute issues.
- Developed creative solutions for last-minute changes or challenges that arose during the planning process.
Club Manager
Planet Fitness
11.2023 - Current
- Enhanced club membership by implementing targeted marketing strategies and exceptional customer service
- Streamlined operations for increased efficiency through staff training and process improvements
- Optimized member satisfaction by conducting regular surveys and incorporating feedback into policy updates
- Ensured compliance with all relevant regulations and maintained a safe environment for both staff and members alike
- Provided managerial training and guidance.
Assistant Club Manager
Planet Fitness
10.2022 - 11.2023
- Implemented new concepts to maximize profitability
- Maintained consistent accountability for direct reports by training and coaching
- Managed marketing efforts by driving awareness and training staff on promotions
- Maintained cleanliness and organization of workspace, working closely with employees to systemize tasks
- Recruited, hired and trained to develop high-performing staff
- Oversaw financial transactions by handling payments, processing refunds, and maintaining accurate records
- Maintained high standards of cleanliness throughout the facility by coordinating regular maintenance and cleaning tasks with staff
- Built strong relationships with members through active listening, empathy, and personalized attention
- Increased staff performance and engagement via motivational leadership
Shift Supervisor
Starbucks
06.2021 - 10.2022
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
Gymnastics Instructor
Kems Gym
05.2017 - 10.2022
- Coordinated with other instructors and coaches to determine student advancement and progress
- Developed lesson plans and routines for individual students to meet personal goals and abilities
- Maintained fun-filled atmosphere with class participants while remaining professional and focused on achievement
Front Desk Receptionist
McCarty And Rigdon Law
05.2017 - 08.2020
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization
- Retrieved mail, packages and documents on behalf of guests, promptly verifying receipt and arranging for pickup or transmittal
Education
High School - undefined
Newkirk High School
Newkirk, OK05.2021
Skills
- Critical Thinking
- Inventory Accuracy
- Driving Revenue
- Maintaining Clean Work Areas
- Customer Satisfaction
- Motivational Leadership
- Loss Prevention Strategies
Certification
Personal Trainer, International Sports Science Association -03/2023
Additional Information
- I am a current member of the Ponca City Chamber of Commerce.
- I work with Mercy Chefs to provide natural disaster relief to those in need.
- I help our local churches find and provide food donations to those less fortunate in our community.
- I complete missions trips to provide less fortunate communities with supplies here in Oklahoma.
Timeline
Wedding Coordinator's Assistant
Heather Rachelle Events
08.2024 - Current
Club Manager
Planet Fitness
11.2023 - Current
Assistant Club Manager
Planet Fitness
10.2022 - 11.2023
Shift Supervisor
Starbucks
06.2021 - 10.2022
Gymnastics Instructor
Kems Gym
05.2017 - 10.2022
Front Desk Receptionist
McCarty And Rigdon Law
05.2017 - 08.2020
High School - undefined
Newkirk High School
Personal Trainer, International Sports Science Association -03/2023
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