Summary
Overview
Work History
Education
Skills
Timeline
Bartender

Alyssa Hollis

Greenwood,LA

Summary

Dynamic and highly reliable professional with extensive experience in customer service at Pinky’s on the Bayou. Proven ability to excel in high-pressure environments, showcasing strong multitasking skills and a commitment to delivering exceptional guest experiences. Adept at managing cash transactions and resolving customer inquiries efficiently.

Overview

6
6
years of professional experience

Work History

Bartender

Pinky’s on the Bayou
07.2024 - 05.2025
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Receptionist

River Cities Interventional Pain Specialists
02.2023 - 08.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.

Receptionist

Highland Clinic
09.2021 - 11.2022
  • Confirmed appointments, communicated with patients , and updated patient records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in patients.
  • Responded to inquiries from callers seeking information.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.

Paser

Willis Knighton Medical Center
04.2020 - 09.2021


  • Provided backup clerical support to various clinics.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in patients.
  • Responded to inquiries from callers seeking information.
  • Greeted incoming visitors and patients professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with patients, and updated patient records.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Cultivated positive relationships with patients through professional demeanor and excellent interpersonal skills.
  • Collected copayments, coinsurance, deductibles and past due balances.
  • Use of NextGen/EHR software to manage patient records and files.

Waitress

Fast Eddie’s Bar & Grille
09.2019 - 01.2020
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Education

Lincoln Academy Homeschool
Shreveport, LA
05.2013

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player

Timeline

Bartender

Pinky’s on the Bayou
07.2024 - 05.2025

Receptionist

River Cities Interventional Pain Specialists
02.2023 - 08.2023

Receptionist

Highland Clinic
09.2021 - 11.2022

Paser

Willis Knighton Medical Center
04.2020 - 09.2021

Waitress

Fast Eddie’s Bar & Grille
09.2019 - 01.2020

Lincoln Academy Homeschool

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Alyssa Hollis