Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Timeline
Work Preference
Accomplishments
Quote
Software
Hi, I’m

Alyssa Hone

Alyssa Hone

Summary

Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.

Overview

3
years of professional experience
1
Certificate
1
Language

Work History

City of Orem

HEAD LIFEGUARD
04.2023 - Current

Job overview

  • Provided close supervision of all lifeguards including training, oversight, and evaluations
  • Ensured that first aid was provided properly in emergencies
  • Monitored the chemicals and chlorine that were added to the pool
  • Acted as a liaison between the public and the staff
  • Effectively dealt with stressful and emergency situations.

City Of Orem

Swim Instructor/Private Swim Instructor
06.2022 - 08.2023

Job overview

  • Encouraged participants to stay motivated and reach fitness goals.
  • Counseled participants on nutrition to help reach fitness goals.
  • Mentored new swim instructors in department policies and best practices for effective teaching strategies within our program framework.
  • Assisted individuals in setting achievable fitness goals, monitoring progress for success.
  • Mentored and trained new swim instructors on best practices.
  • Utilized various teaching aids such as kickboards, fins, pull buoys, or noodles to provide targeted support for specific skill acquisition among students at various competency levels.
  • Adjusted lesson pacing according to individual student needs while adhering to established curriculum guidelines, ensuring optimal progress for all learners.
  • Took notes strengths and weaknesses of each child in class to track progress.
  • Motivated participants through one-on-one instruction and positive feedback.
  • Maintained CPR, First Aid, and lifeguard certifications to ensure preparedness for emergency situations during lessons.

City of Orem

LIFEGUARD
06.2022 - 04.2023

Job overview

  • Supervised up to 400 swimmers to ensure that they were swimming within safety protocols
  • Enforced guests' adherence to pool guidelines and rules in a professional manner
  • Performed rescues in the event of drowning or swimming accidents
  • Administered first aid and CPR in response to life-threatening situations
  • Provided swimming and safety instruction to varying class sizes.

The HomeDepot

CASHIER
08.2021 - 05.2022

Job overview

  • Issued receipts, refunds, credits, or change due to customers
  • Established or identified prices of goods, services, or admission, and tabulated bills using calculators, cash registers, or optical price scanners
  • Answered customers' questions and provided information on procedures or policies
  • Calculated total payments received during a time period and reconciled this with total sales
  • Assisted with duties in other areas of the store, bagging and carrying out customers' items
  • Maintained clean and orderly checkout areas and completed other general cleaning duties, such as mopping floors and emptying trash cans.

Walmart

CASHIER
01.2021 - 07.2021

Job overview

  • Issued receipts, refunds, credits, or change due to customers
  • Established or identified prices of goods, services, or admission, and tabulated bills using calculators, cash registers, or optical price scanners
  • Answered customers' questions and provided information on procedures or policies
  • Calculated total payments received during a time period and reconciled this with total sales
  • Assisted with duties in other areas of the store, bagging and carrying out customers' items
  • Maintained clean and orderly checkout areas and completed other general cleaning duties, such as mopping floors and emptying trash cans.

Education

Utah Valley University
Orem, UT

Bachelor of Science from Statistics
05.2027

University Overview

Utah Valley University
Orem, UT

Bachelor of Science from Public Relations And Strategic Communications
05.2027

University Overview

Skills

  • Sound Judgment
  • Patience and Empathy
  • Heavy Lifting
  • First and CPR instruction
  • CPR Certified
  • Rule Enforcement
  • Team Management
  • Recreational Area Monitoring
  • Staff Supervision
  • Weather Monitoring
  • Customer Service
  • Crisis Management

Certification

  • Social Media Management, Meltwater Engage: Foundations - February 5, 2024
  • Certification Level I: Social Listening, Meltwater - February 5, 2024
  • Lifeguarding, RedCross - June 2022-June 2024


Availability
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Timeline

HEAD LIFEGUARD
City of Orem
04.2023 - Current
Swim Instructor/Private Swim Instructor
City Of Orem
06.2022 - 08.2023
LIFEGUARD
City of Orem
06.2022 - 04.2023
CASHIER
The HomeDepot
08.2021 - 05.2022
CASHIER
Walmart
01.2021 - 07.2021
Utah Valley University
Bachelor of Science from Statistics
Utah Valley University
Bachelor of Science from Public Relations And Strategic Communications

Work Preference

Work Type

Part TimeFull TimeInternship

Work Location

RemoteHybrid

Important To Me

Work-life balanceFlexible work hoursWork from home optionCareer advancement

Accomplishments

Accomplishments
  • Supervised team of 15 staff members.
  • Trained and mentored 20 employees.
  • Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
  • Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
  • Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.

Quote

A good hockey player plays where the puck is. A great hockey player plays where the puck is going to be.
Wayne Gretzky

Software

Microsoft Word

Microsoft Excel

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Alyssa Hone