Alyssa Huberty
Walkertown,NC
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
5
5
years of professional experience
Work History
Account Manager
Apex Systems
02.2025 - Current
- Builds and maintains strong relationships with clients to understand their hiring or consulting needs.
- Develops and executes strategic sales plans to drive business growth.
- Conducts cold-calling, networking, and on-site visits to expand client base.
- Negotiates contracts and pricing to ensure mutually beneficial agreements.
- Collaborates with internal teams to deliver high-quality staffing solutions.
- Manages multiple tasks and priorities in a fast-paced environment.
Sales Manager
David's Bridal
11.2024 - 02.2025
- Communicated daily sales goals to all team members and discussed action plans for meeting goals through chat-ins/chat-outs.
- Actively managed sales floor by assigning shifts, reviewing results, and providing in the moment feedback to maintain 5-star customer service.
- Provided ongoing coaching and training to enhance individual selling skills, behaviors, and processes to new and existing employees.
- Observed individual team member performance and implemented action plans for improvement.
- Monitored store payroll to assist in ensuring hours do not exceed monthly budget by accurately acknowledging timesheets for all roles that utilize the company time clock.
- Assisted in leading the store to achieve Total Monthly Income (TMI) goals consistently by executing strategic sales initiatives.
Operations Manager
David's Bridal
08.2024 - 11.2024
- Monitored inventory management, special orders, receiving processes, and layaway transactions, ensuring first quality standards for all merchandise.
- Conducted weekly audits of merchandise in the receiving room to ensure accuracy with all customer orders.
- Accountable for active floor management by assigning shifts, reviewing results, and providing feedback to stylists working the sales floor.
- Monitored store payroll to assist in ensuring hours do not exceed monthly budget by accurately acknowledging timesheets for all roles that utilize the company time clock.
- Provided ongoing coaching and training to enhance individual selling skills, behaviors, and processes to new and existing employees.
Front Desk Receptionist
Above Barre
05.2024 - 08.2024
- Greeted clients as they enter the studio.
- Checked clients in and out of barre classes.
- Sold gym memberships to new clients and renewed old memberships.
- Maintained a clean and well-stocked lobby area.
- Cleaned and set-up studio after barre classes.
- Created CANVA posts for the company's Instagram page.
FOH Employee, Temp Assistant Manager
El Barrio Tacos and Tequila
03.2023 - 08.2024
- Greeted customers and took food and drink orders efficiently, utilizing the Clover POS system.
- Prepared and served alcoholic and non-alcoholic beverages following recipes and safety guidelines.
- Processed payments and handled cash or card transactions accurately.
- Maintained a clean and stocked bar area, including washing glassware and restocking supplies.
- Checked customer IDs to ensure legal drinking age compliance.
- Provided menu recommendations and upsold additional items.
- Worked collaboratively with kitchen staff to ensure timely food service.
- Followed health and safety regulations to maintain a sanitary work environment.
Customer Service Representative/Stylist
David's Bridal
08.2022 - 08.2024
- Greeted all clients at the front desk and check them in and out for appointments.
- Promptly answered phone calls and provide customer service over the phone.
- Operated computer/iPad/POS system for scheduling appointments, searching for inventory, looking up delivery times/dates for merchandise, and checking clients out at the registers.
- Maintained a clean, neat, and stocked showroom.
- Received delivered merchandise and ensured all customer orders were stored correctly in receiving room.
- Performed weekly audit of receiving room.
Seasonal Sales Associate
Bath and Body Works, Limited Brands
10.2020 - 01.2023
- Provided exceptional customer service by greeting and assisting shoppers.
- Helped customers find the perfect fragrance, skincare, and home products.
- Processed transactions efficiently using the POS system.
- Maintained a clean and organized store environment, including restocking shelves.
- Supported promotional events and seasonal sales initiatives.
- Worked collaboratively with the team to achieve sales goals.
Education
High school diploma -
Cedar Shoals High School
Athens, GA05.2015
Skills
- Assistant Manager Experience
- Customer Service
- Cash Handling
- POS system
- Critical Thinking
- Time Management
- Problem-Solving
- Microsoft Outlook
- Multitasking
- Teamwork and collaboration
- Retail Sales
- Bartending
Timeline
Account Manager
Apex Systems
02.2025 - Current
Sales Manager
David's Bridal
11.2024 - 02.2025
Operations Manager
David's Bridal
08.2024 - 11.2024
Front Desk Receptionist
Above Barre
05.2024 - 08.2024
FOH Employee, Temp Assistant Manager
El Barrio Tacos and Tequila
03.2023 - 08.2024
Customer Service Representative/Stylist
David's Bridal
08.2022 - 08.2024
Seasonal Sales Associate
Bath and Body Works, Limited Brands
10.2020 - 01.2023
High school diploma -
Cedar Shoals High School
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