Alyssa Hurtado
Harlingen,TX
Summary
Organized Assistant Store Manager with a proven track record in staff management, sales enhancement, and delivering exceptional customer service. Expertise in inventory control and visual merchandising, coupled with strong multitasking abilities in high-pressure environments. Notable achievements include improved store operations efficiency and increased team productivity, contributing to heightened customer satisfaction. Committed to strategic planning and the attainment of company goals while fostering a collaborative team atmosphere.
Dedicated home health care assistant with expertise in supporting clients in maintaining hygiene and facilitating daily activities. Proven ability to prepare nutritious meals, organize living environments, and accurately document client behaviors. Strong commitment to providing emotional and social support to enhance overall wellness.
Overview
13
13
years of professional experience
Work History
Home Health Care Provider
Agua Cristalina Home Care LLC
Harlingen, TX
01.2018 - 12.2023
- Maintained clean and well-organized environment for client happiness and safety.
- Delivered high level of assistance with cooking, meal preparation and shopping.
- Responded promptly to all inquiries from supervisors or clients regarding home health services rendered.
- Provided emotional support to patients dealing with illness or disability challenges.
- Ran errands for clients and drove to appointments to maintain wellness and support daily living needs.
- Monitored medications for patients with various conditions and kept watchful eye for side effects.
- Provided in-home care to elderly and disabled patients, including assistance with daily living activities such as bathing, dressing, grooming, meal preparation, and medication management.
Home Health Provider
Seasons Primary Home Care
Harlingen, TX
10.2017 - 03.2021
- Prepared meals and snacks to meet individual nutritional requirements.
- Cared for patients by washing and ironing laundry, cleaning or assisting with personal care.
- Administered prescribed medications under direction from physician.
- Maintained clean and well-organized environment for client happiness and safety.
- Transported patients to medical appointments or other activities as necessary.
- Ran errands for clients and drove to appointments to maintain wellness and support daily living needs.
- Delivered high level of assistance with cooking, meal preparation and shopping.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Completed day-to-day duties accurately and efficiently.
Cashier
Sam's Club
Harlingen, TX
01.2014 - 12.2015
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Maintained work area and kept cash drawer organized.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Accepted cash and credit card payments, issued receipts and provided change.
- Greeted customers and answered any questions they had about the store's products and services.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Scanned items and checked pricing on cash register for accuracy.
- Learned roles of other departments to provide coverage and keep store operational.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Helped customers find specific products, answered questions, and offered product advice.
Assistant Manager
Stripes Convenience Store
Harlingen, Texas
05.2011 - 01.2014
- Delegated work to staff, setting priorities and goals.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Developed a system for tracking inventory and ordering supplies as needed.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Communicated regularly with customers to gain insights into their needs.
- Recruited and trained new employees to meet job requirements.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Handled scheduling for store shifts to achieve adequate staffing.
- Managed day-to-day operations including scheduling shifts, assigning tasks.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Answered customer questions and addressed problems and complaints in person and via phone.
- Verified customer age requirement for alcohol or tobacco purchases.
- Taught junior employees proactive strategies to meet operational and sales goals.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Processed payments promptly for customers to exceed productivity standards.
Education
High School Diploma -
Harlingen High School South
1701 Dixieland Rd, Harlingen, TX 7855207-2010
Skills
- Care plan implementation
- Supplement administration
- Physical monitoring
- Patient awareness
- Exercise coordination
- Nutrition support
- General housekeeping
- Staff scheduling
- Customer service
- Transaction processing
- Goals and performance
- Product restocking
- Drawer balancing
- ID verification
- Cash register operation
- Cash handling
Timeline
Home Health Care Provider
Agua Cristalina Home Care LLC
01.2018 - 12.2023
Home Health Provider
Seasons Primary Home Care
10.2017 - 03.2021
Cashier
Sam's Club
01.2014 - 12.2015
Assistant Manager
Stripes Convenience Store
05.2011 - 01.2014
High School Diploma -
Harlingen High School South
Similar Profiles
Ernesto Garcia JrErnesto Garcia Jr
Provider at Agua Cristalina Home Care LLCProvider at Agua Cristalina Home Care LLC
Dulce GarzaDulce Garza
Home Care Provider at San Angel Primary Home Care LLCHome Care Provider at San Angel Primary Home Care LLC
Vivica VasquezVivica Vasquez
Home Care Provider at Agua Cristalina Home CareHome Care Provider at Agua Cristalina Home Care