Alyssa Jackson
Brandon,FL
Summary
Results-driven Forklift Operator with extensive experience in dock operations and material handling. Proven expertise in shipping and receiving, optimizing loading processes, and maintaining safety standards. Skilled in inventory management and operating forklifts to enhance efficiency and accuracy in warehouse settings. Committed to fostering a safe and organized work environment through strong problem-solving and organizational skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Dock Forklift Driver
Publix
12.2022 - Current
- Enhanced loading efficiency by operating forklifts for merchandise transport.
- Achieved accurate inventory records through regular stock checks and audits.
- Minimized accidents by ensuring compliance with safety protocols during operations.
- Streamlined workflow by collaborating with team members on loading processes.
- Increased team productivity by training new employees on safety and operation.
- Reduced transport damage by implementing best practices for pallet stacking.
Kitchen Manager
Cracker Barrel
03.2024 - 12.2025
- Ensured compliance with health regulations, enhancing kitchen safety standards.
- Trained staff in food preparation and customer service, improving overall service quality.
- Maintained optimal inventory levels by coordinating with suppliers for timely deliveries.
- Enhanced menu offerings by implementing new recipes while upholding quality standards.
- Streamlined kitchen workflows, significantly improving efficiency during peak service hours.
- Conducted daily checks on food storage, ensuring proper hygiene and safety compliance.
Supervisor
Bank of America
03.2019 - 01.2022
- Ensured compliance with banking regulations by supervising daily operations.
- Enhanced customer service by leading team training sessions and operational efficiency.
- Increased customer satisfaction through implemented process improvements and reduced transaction times.
- Monitored performance metrics to drive team productivity and accuracy effectively.
- Coordinated initiatives to streamline workflows and enhance service delivery.
- Fostered a positive work environment, reducing employee turnover and enhancing team morale.
Shift Lead Manager
Hungry Howies Pizza & Subs
11.2014 - 03.2019
- Ensured quality and safety standards through effective daily operational supervision.
- Trained team members, enhancing skills in food preparation and customer service.
- Optimized inventory management, reducing waste through effective stock rotation practices.
- Increased productivity during peak hours by implementing streamlined workflow processes.
- Coordinated staff schedules, guaranteeing adequate coverage for efficient shift operations.
- Resolved customer complaints, maintaining high satisfaction through proactive communication strategies.
Education
High School Diploma -
Mulberry Senior High
Mulberry, FLSkills
- Workplace cleanliness
- Order picking
- Shipping and receiving
- Warehouse navigation
- Load planning
- Loading and unloading cargo
- Pallet stacking
- Weight distribution
- Safe driver
- General laborer
- Problem-solving
- OSHA workplace safety
- Heavy lifting
Certification
- Certified forklift operator
Languages
English
Native or Bilingual
Timeline
Kitchen Manager
Cracker Barrel
03.2024 - 12.2025
Dock Forklift Driver
Publix
12.2022 - Current
Supervisor
Bank of America
03.2019 - 01.2022
Shift Lead Manager
Hungry Howies Pizza & Subs
11.2014 - 03.2019
High School Diploma -
Mulberry Senior High