Alyssa Jakubczak
Plainfield,IL
Summary
Proven talent acquisition specialist with a track record of enhancing recruitment processes at AKIRA Bijora. Skilled in Microsoft Office and adept at fostering positive relationships, demonstrated through streamlined onboarding and effective candidate sourcing. Increased hiring efficiency and office productivity, showcasing strong verbal communication and organizational skills.
Overview
7
7
years of professional experience
Work History
Operations Recruitment Coordinator
AKIRA Bijora
Bolingbrook, IL
07.2022 - Current
- Conducted comprehensive phone interviews to pre-screen candidates, saving time for hiring managers in the interview process.
- Managed onboarding processes, ensuring new employees had a seamless transition into their roles.
- Maintained open lines of communication throughout the entire recruitment process, fostering positive relationships with both candidates and clients.
- Developed strong relationships with hiring managers, understanding their requirements and providing tailored talent pipelines.
- Maintained candidate records using Microsoft Office/Google and updated information accordingly.
- Streamlined job posting management across various platforms, increasing visibility to potential candidates.
- Operated and maintained applicant tracking and candidate management systems.
- Assisted with writing job postings and job descriptions for boards.
- Developed and implemented onboarding and orientation programs for new employees.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Managed onboarding processes, ensuring new employees had a seamless transition into their roles.
- Efficiently managed personnel files, ensuring all documents were up-to-date and in compliance with legal requirements.
- Maintained confidentiality of sensitive HR information, adhering to strict privacy guidelines at all times.
- Provided exceptional support to the HR department during high-volume periods, such as open enrollment or annual performance review cycles.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Created and completed personnel action forms for hires, terminations, title changes and terminations.
- Processed documentation for employee actions such as new hires, grievance resolutions and terminations.
Keyholder/Customer Service Supervisor
Burlington
Bolingbrook, IL
08.2017 - 07.2022
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Handled difficult situations calmly under pressure resolving conflicts between both customers and staff in a professional manner.
- Increased store sales by creating visually appealing merchandise displays and product placements.
- Trained and supervised new employees to apply best practices in customer service and store operations.
- Completed point of sale opening and closing procedures.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Streamlined communication between staff and management, ensuring that all team members were informed of policy changes and promotions.
- Reported issues to higher management with great detail.
Education
BBA - Business Management
Benedictine University
Lisle, IL08.2021
Associate of Arts - Business Management
Joliet Junior College
Joliet, IL08.2019
Skills
- Talent Acquisition
- Onboarding
- Recruiting
- Microsoft Office
- Employee Orientation
- Documentation and Recordkeeping
- Candidate Sourcing
- Written and verbal communication
- Office Administration
- Scheduling
- Financial record keeping
Timeline
Operations Recruitment Coordinator
AKIRA Bijora
07.2022 - Current
Keyholder/Customer Service Supervisor
Burlington
08.2017 - 07.2022
BBA - Business Management
Benedictine University
Associate of Arts - Business Management
Joliet Junior College