Alyssa Johnson
Rancho Cucamonga
Summary
As I prepare to apply to medical school, I am eager to continue building on my experiences and contributing to the healthcare field. My ultimate goal is to become a pathologist who not only provides exceptional medical care but also advocates for patients and improves healthcare systems. I am confident that my dedication, skills, and passion make me a strong candidate for a hospital role and a future medical student.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Receptionist
Dillards Department Store
11.2024 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Corresponded with clients through email, telephone, or postal mail.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Undergraduate Research Intern
Northern Arizona University Student Organization
08.2024 - Current
- Worked closely with faculty mentors to refine hypotheses, troubleshoot issues, and optimize protocols.
- Assisted graduate students with their projects as needed, enhancing collaborative skills and deepening understanding of advanced concepts.
- Enhanced research quality by conducting thorough literature reviews and developing comprehensive study designs.
- Collaborated with fellow interns to design, execute, and analyze experiments addressing key research questions.
- Upheld ethical standards in research practices by adhering to institutional guidelines regarding human subjects protection and animal welfare regulations.
- Demonstrated adaptability when faced with unexpected challenges or changes in project scope during the course of the internship term.
- Developed technical expertise in various software programs for statistical analysis and data visualization purposes.
- Cultivated a network of academic connections through active participation in departmental events and seminars.
- Expanded personal knowledge base by attending guest lectures, workshops, and other educational opportunities provided by the university community.
- Completed research, compiled data, and assisted in timely reporting.
- Completed research, compiled data, updated spreadsheets, and produced timely reports.
- Attended meetings and presentations to learn project details.
- Participated in lab meetings and project presentations.
- Operated and performed preventative maintenance on laboratory equipment and instruments.
Volunteer
Northern Arizona Healthcare
08.2024 - Current
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Represented organization positively and professionally while providing community with much-needed services.
- Mentored new volunteers, fostering a supportive and inclusive team environment.
- Promoted environmental awareness with educational workshops and hands-on activities.
- Collaborated with other nonprofit organizations to develop joint initiatives that benefited the broader community at large.
- Enhanced educational opportunities by volunteering as teaching assistant in underprivileged areas.
- Strengthened community bonds, participating in interfaith dialogues and events.
- Supported hospital staff in daily tasks, resulting in improved efficiency and patient satisfaction.
- Restocked medical supplies and consumables to prepare procedure rooms.
- Reported patient requests, concerns, and other observations to staff.
- Transported patients and helped with discharge procedures.
- Assisted with patient transport, ensuring timely arrival to appointments and reducing wait times.
- Provided emotional support to patients and families during difficult medical situations, fostering a sense of comfort and understanding.
- Enhanced patient experience by providing compassionate care and assistance during hospital visits.
Shouknin
Shouknin Inc.
11.2021 - 05.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
Education
Bachelor of Science - Biomedical Sciences
Northern Arizona University
Flagstaff, AZ05-2026
Associate of Science - Forensic Science
East Los Angeles College
Monterey Park, CA05-2024
Skills
- Effective organization skills
- Prioritization and time management
- Effective communication skills
- Accurate data entry
- Appointment management
- Organizing appointment schedules
- Welcoming and accommodating clients
- Efficient file organization
- Effective schedule coordination
- Administrative task management
- Document organization
- Clerical operations management
- Comprehensive documentation skills
- Efficient typing skills
- Customer-focused approach
- Experienced with digital tools
- Performance optimization
Certification
- [CPR certification], [American Health Training ] - [2024-2026]
- [AED certification], [American Health Training] - [2024-2026]
- [BLS certification], [American Health Training ] - [2024-2026]
Timeline
Receptionist
Dillards Department Store
11.2024 - Current
Undergraduate Research Intern
Northern Arizona University Student Organization
08.2024 - Current
Volunteer
Northern Arizona Healthcare
08.2024 - Current
Shouknin
Shouknin Inc.
11.2021 - 05.2024
Bachelor of Science - Biomedical Sciences
Northern Arizona University
Associate of Science - Forensic Science
East Los Angeles College
Similar Profiles
Cynthia EscobarCynthia Escobar
Team Member at Dillards Department StoreTeam Member at Dillards Department Store
Caroline AungCaroline Aung
Fragrance Specialist at Dillards Department StoreFragrance Specialist at Dillards Department Store
Sheila BacheminSheila Bachemin
Sales Associate at Dillards Department StoreSales Associate at Dillards Department Store