Alyssa Jones
Raleigh,NC
Summary
I am a detailed-oriented worker with experience at Target, excelling in stock control and customer service. I am really good at both working in a team and independently. I pride myself on my problem-solving skills, my will to constantly improve how efficient I am at my work, my ability to put customer needs and satisfactions above my own. I am also able to work well in a fast paced or slow to moderate paced environment, I actually prefer fast-paced and always on the go jobs with deadlines I must meet.
Overview
7
7
years of professional experience
Work History
General Merchandise Expert
Target
06.2022 - Current
- Ensured accurate inventory levels by conducting routine stock checks and updating records accordingly.
- Worked with team leaders to find ways to make sure work was being done as accurate as possible between both morning and evening teams
- Optimized product placement throughout the store based on analysis of sales data, leading to an increase in sales volume.
- Took merchandise from back rooms to floor to replenish shelf.
- Made sure products on shelf were placed in accurate locations and were presentable (products are placed straight and front facing)
- Helped put new merchandise on shelves and place products that don’t fit in back rooms so shelves don’t look cluttered
- Safely dispose of trash, plastics, and cardboards in each of their designated disposal
- Boosted sales by creating visually appealing merchandise displays and promotional arrangements.
Team Member
McDonald’s
11.2019 - 04.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Helped team members with tasks ranging from customer support to bagging orders or refilling stations with merchandise.
- Improved customer satisfaction by quickly helping each person find desired items.
Team Member
McDonald’s
09.2018 - 05.2019
- Worked shorter shifts than average due to being underage
- Took customer orders correctly and answered any questions they might’ve had about menu items
- Always kept workstation clean
- Maintained a positive attitude regardless of hardship either at home or at work
- Wore appropriate, clean attire every day
Education
Diploma -
Score Academy
Raleigh, NC05.2021
Skills
- Teamwork
- Quick learner
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Critical thinking
- Organizational skills
- Decision-making
- Stocking
- Heavy lifting
- Safety procedures
Hobbies
- Reading
- Puzzle making
- Cooking/Baking for family and friends
- Listening to music
Timeline
General Merchandise Expert
Target
06.2022 - Current
Team Member
McDonald’s
11.2019 - 04.2022
Team Member
McDonald’s
09.2018 - 05.2019
Diploma -
Score Academy