Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
Generic
Open To Work

ALYSSA JONES

SALES REPERSENTATIVE
Concord,NC

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Sales Representative Team LeaderBartender & Bar ManagerSales AssociateSales ManagerSales Coordinator

Work Type

Full TimePart TimeGig WorkSeasonal WorkConsultingContract Work

Location Preference

RemoteHybridOn-Site
Location: Concord, NC, USCharlotte, NCKannapolis, NCHuntersville, NCCornelius, NC
Open to relocation: No

Salary Range

$0/hr - $1000/hr

Important To Me

Work-life balanceFlexible work hoursWork from home optionCareer advancementCompany Culture

Summary

Dynamic Sales professional with a proven track record of driving revenue growth and enhancing customer satisfaction across diverse sectors, particularly in hospitality and vast sales industries. Expertise in cultivating strong client relationships and implementing innovative sales strategies ensures consistent achievement of goals in fast-paced environments. Tech-savvy innovator adept at identifying opportunities for technological enhancements, utilizing new tools to boost productivity, and solving complex problems. Committed to fostering teamwork and continuous improvement, bringing a positive attitude and proactive approach to every challenge while managing high-energy bar environments and enhancing guest experiences.

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.

Overview

12
12
years of professional experience

Work History

Sales Representative Team Leader

Tru Green
02.2024 - Current
  • Led sales team to exceed quarterly targets through strategic planning and performance management.
  • Trained and mentored new sales representatives, fostering a culture of collaboration and continuous improvement.
  • Developed and implemented effective sales strategies to enhance customer engagement and drive revenue growth.
  • Analyzed market trends and customer feedback to optimize product offerings and refine sales approaches.
  • Led sales team to achieve revenue targets through strategic planning and execution.
  • Analyzed market trends to identify new opportunities for service expansion.
  • Oversaw daily operations, ensuring adherence to quality standards and company policies.
  • Exceeded sales targets consistently with effective management of leads, pipeline development, and closing deals.
  • Established a positive work environment through clear communication, encouragement, and recognition of achievements.
  • Enhanced customer experience by addressing concerns promptly and providing tailored solutions based on their needs.
  • Built diverse and consistent sales portfolio.

Bartender & Bar Manager

REDD'S ON UNION
02.2019 - 01.2024
  • My responsibilities included running the bar and front of house for night shifts. I created the schedules, oversaw training, ordered alcohol and other materials and products. I handled opening and closing duties both behind the bar as well as the office paper work. Helped build a thriving customer base and earn revenue for the establishment.
  • Crafted innovative cocktails, enhancing customer experience and satisfaction.
  • Managed bar inventory, ensuring optimal stock levels and minimizing waste.
  • Trained and mentored junior staff, fostering a collaborative team environment.
  • Crafted signature cocktails and tailored drink menus based on customer preferences.
  • Coordinated special events and promotions, increasing foot traffic and sales revenue.
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Analyzed customer feedback to refine drink offerings and menu items effectively.
  • Coordinated with catering staff to deliver food services for special events and functions.

Bartender

AMICI'S PIZZA & SPORTS BAR
01.2018 - 02.2019
  • My responsibilities include opening and closing the bar and restaurant, providing fast and friendly service to customers, create drink specials, setup for bands and events, train new employees on POS systems and bar and restaurant procedures.
  • Led bar operations, ensuring high-quality service and customer satisfaction.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Resolved customer complaints promptly and professionally, preserving the establishment''s reputation for excellent service.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Closed out cash register and prepared cashier report at close of business.
  • Maintained a clean and organized workspace, adhering to strict hygiene standards for the health and safety of customers.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Bartender

MCKOY'S SMOKEHOUSE & SALOON
09.2016 - 01.2018
  • My duties included opening and setting up the main bar along with satellite bars for weekly events such as bike night and live music, handle takeout orders and payments, provide excellent customer service while promoting specials and up sales, mix and serve specialty cocktails, beer and wine for the bar customers and service well in a timely manner, restock and clean bar, perform weekly alcohol inventory, and maintain a clean bar and friendly atmosphere.
  • Managed bar inventory, reducing waste through efficient stock rotation and ordering processes.
  • Developed seasonal drink menus, enhancing customer experience and boosting sales during peak periods.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Developed and maintained inventory management systems to ensure stock availability and minimize waste.
  • Trained and mentored new bartenders on cocktail preparation and customer service standards.
  • Created innovative drink specials that enhanced customer engagement and increased sales during peak hours.

Bartender

HOTSHOTS SPORTSBAR
07.2015 - 09.2016
  • My duties included opening and closing the bar, maintaining great customer service during the very highvolume evening shifts, mix and serve cocktails, assorted beers and wines, perform weekly inventory, organize and provide service during weekly events such as pool or cornhole tournaments.

Bartender/Bar Manager/Key Holder

QUAKER STEAK N’ LUBE
10.2013 - 11.2014
  • My responsibilities were to open and setup the indoor and large outdoor bar and patio, bartend during busy events such as bike night, live music, and charity runs, organize and bartend the special events during high volume race weeks, promote and market the establishment through Facebook and store website, create employee schedules, handle closing paperwork and other nightly procedures, maintain alcohol and dry goods inventory, perform nightly deposit and batch procedures, promote a fun environment for employees and customers.

Education

High School Diploma -

Penn Foster Career School
Scranton, PA

Skills

  • Expertise in mixology
  • Proficient in various point of sale platforms
  • Skilled in delivering exceptional service under tight deadlines
  • Skilled in customer relationship management
  • Staff scheduling for hospitality roles
  • Coordinating weekly beverage procurement
  • Ensuring accurate liquor inventory
  • Skilled in conflict resolution through negotiation
  • Sales lead development
  • Beverage making
  • Pre-shift operational briefing
  • Staff scheduling management
  • Menu development
  • Customer service
  • Problem-solving
  • Customer relationship building
  • Guest interaction
  • Team leadership
  • Cash handling
  • Customer relations
  • Training and mentoring
  • Inventory management
  • Marketing plan development
  • POS system proficiency
  • Data-driven decision making
  • Sales software proficiency
  • Team management
  • Attention to detail
  • Product knowledge
  • Customer engagement
  • Relationship building
  • Conflict resolution
  • Sales strategy
  • Social media marketing
  • Account management
  • Upselling techniques
  • Territory management
  • Networking skills

Timeline

Sales Representative Team Leader

Tru Green
02.2024 - Current

Bartender & Bar Manager

REDD'S ON UNION
02.2019 - 01.2024

Bartender

AMICI'S PIZZA & SPORTS BAR
01.2018 - 02.2019

Bartender

MCKOY'S SMOKEHOUSE & SALOON
09.2016 - 01.2018

Bartender

HOTSHOTS SPORTSBAR
07.2015 - 09.2016

Bartender/Bar Manager/Key Holder

QUAKER STEAK N’ LUBE
10.2013 - 11.2014

High School Diploma -

Penn Foster Career School

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