Experienced with building and nurturing community relationships to enhance public perception and engagement. Utilizes strong communication and interpersonal skills to address community concerns and foster positive interactions. Knowledge of strategic planning and collaboration to achieve community goals.
Currently maintain 69 LTC, SNF, mental health bed occupancy. I review medical records, run insurance auths, and admit to the facility. I build charts, physical and electronically, work with case managers, families, insurance companies and in-house staff to ensure a smooth transition. Room readiness and repairs. Also follow insurance updates and nomncs to ensure payment and proper length of stay. Stay connected with outside resources to keep the connections strong for referrals. Meets monthly quotas per the companies goals, to help maintain financial revenue. Understands the reason for these goals.
Previously Staff Development Coordinator and CNA-M here as well
Customer service based skills in the food industry. Maintain a register with correct transactions. Go wherever they need me to. Very flexible
Hiring, training, maintaining records. Also worked the floor, Customer service, executing plans for new merchandise. Registry coordinator
Currently maintain my CNA-M
Head of the Spirit Committee at Gorham House that keeps staff engaged
2024 4th Quarter Shining Star winner for Community Relations Liaison for the entire company.
Met companies goals or exceeded them. Team player, advocate for staff, families and most importantly our residents receiving our care.