Alyssa Jungwirth
Oshkosh
Summary
Forensic Science graduate with a passion for criminal justice and public safety. Demonstrated expertise in enforcing rules and regulations within maximum and medium security jail settings. Proven ability to effectively handle difficult inmates and navigate high-pressure situations through the application of critical thinking and active listening skills. Committed to maintaining a safe and secure environment while upholding the principles of justice.
Overview
8
8
years of professional experience
Work History
Public Safety Officer
Advocate Aurora Health Care
05.2024 - Current
- Maintained accurate records of incidents and actions taken during shifts, contributing to effective communication between team members and supervisors.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Responded quickly to incidents and assessed active situations for security concerns.
- Issued access cards to authorized personnel to monitor access points.
- Communicated via radio and telephone.
Security Officer
Ascension
04.2023 - 06.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Assisted in emergency situations, providing timely response and coordination with medical staff for patient safety.
Correctional Officer
Winnebago County Sheriff's Department
06.2021 - 01.2022
- Escorted inmates to and from cells and throughout jail.
- Conducted routine headcounts.
- Prepared, processed and maintained forms, reports, logs, records and activity journals for inmates.
- Observed and supervised inmates throughout visits, meal time, recreation, and phone calls.
- Inspected cells for contraband.
- Booked new inmates into jail and released inmates on their release date.
- Completed intake paperwork, conducted searches of new arrestees, and took fingerprints of new inmates.
Key Holder
Jockey Outlet
11.2020 - 05.2021
- Operated cash register and counted amount of cash before and after each shift.
- Assisted with team responsibilities by cleaning, managing cash registers and placing new merchandise on sales floor.
- Engaged with customers and assisted customers when needed.
- Open and closed store, ensuring to open and close register properly and lock all doors.
Sales Associate
Justice
07.2020 - 08.2020
- Organized racks and shelves.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Operated cash register and answered phone calls.
Sales Associate
Yankee Candle
05.2019 - 11.2019
- Operated cash register and answered phone calls.
- Organized shelves and placed new merchandise on sales floor.
- Engaged with customers and assisted customers when needed.
- Cleaned and organized shelves and merchandise.
Cashier
Steins Garden & Home
03.2019 - 05.2019
- Operated cash register for cash, check and credit card transactions.
- Helped customers complete purchases, locate items and join reward programs.
- Greeted customers and answered phone calls.
Dishwasher and Sales Associate
Tamara's The Cake Guru
08.2017 - 12.2018
- Engaged with customers and assisted them with their purchases.
- Operated cash register and answered phone calls.
- Delivered cupcakes and cake to wedding venues.
- Displayed cupcakes and cakes at wedding venues.
- Washed, sanitized, and dried dishes.
Hostess
Johnny Rockets Restaurant
06.2017 - 08.2017
- Welcomed customers and provided them with seating.
- Provided customers with menus and beverages.
- Supported servers by keeping the dining area ready for every guest.
- Cleaned off tables and collected dirty dishes.
Education
Associate of Science - Forensic Science
Fox Valley Technical College
Appleton, WI05.2021
Skills
- Restraint Techniques
- Safety and Security
- Conflict Resolution Skills
- Security Checks
- Key Control
- Critical Thinking
- Active Listening
- Time Management
Timeline
Public Safety Officer
Advocate Aurora Health Care
05.2024 - Current
Security Officer
Ascension
04.2023 - 06.2023
Correctional Officer
Winnebago County Sheriff's Department
06.2021 - 01.2022
Key Holder
Jockey Outlet
11.2020 - 05.2021
Sales Associate
Justice
07.2020 - 08.2020
Sales Associate
Yankee Candle
05.2019 - 11.2019
Cashier
Steins Garden & Home
03.2019 - 05.2019
Dishwasher and Sales Associate
Tamara's The Cake Guru
08.2017 - 12.2018
Hostess
Johnny Rockets Restaurant
06.2017 - 08.2017
Associate of Science - Forensic Science
Fox Valley Technical College
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