Alyssa King

Jim And Linda's Lakeview Supper Club

04.2019 - 08.2023

Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Cultivated warm relationships with regular customers.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Set positive tone for entire dining experience as first point of contact for incoming guests.
Bussed and reset tables to keep dining room and work areas clean.
Resolved customer complaints promptly and professionally to maintain positive reputation.
Explained menu items and suggested appropriate options for food allergy concerns.
Used slow periods to restock supplies and ice.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Seated customers in timely manner by managing reservations and waitlists skillfully.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Answered customers' questions, recommended items, and recorded order information.
Printed dining checks with total due, collected payment and offered receipts to complete transactions.
Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
Inspected dishes and utensils for cleanliness.

Summary