Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Daycare Teacher
Little Sprouts Daycare
07.2023 - Current
Increased daycare students'' social skills by incorporating group activities and cooperative play into daily routines.
Improved classroom management by implementing clear expectations, consistent routines, and age-appropriate rewards systems.
Assisted in the design of an updated curriculum to better align with early childhood education standards.
Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
Customer Service Representative
Wells Fargo
04.2022 - 07.2023
Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Assisted customers in navigating company website and placing online orders, improving overall user experience.
Administrative Assistant
Boys And Girls Club
09.2021 - 04.2022
Enhanced customer satisfaction by providing efficient and professional front desk services.
Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
Developed strong working relationships with team members, fostering a positive work environment.
Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
Youth Development Professional
Boys And Girls Club
06.2021 - 04.2022
Enhanced youth development by implementing engaging and interactive programs tailored to individual needs.
Provided support and guidance to youth, helping them overcome personal challenges and achieve their goals.
Supervised youth and maintained security for each child under care.
Implemented variety of fun and recreational activities for residents.
Housekeeper
Raddison Hotel
09.2019 - 03.2020
Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
Teacher Assistant
Kids R Us In-home Daycare
05.2018 - 03.2020
Increased daycare students'' social skills by incorporating group activities and cooperative play into daily routines.
Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
Developed strong relationships with parents through regular communication about their child''s progress and needs.
Supported diverse learners by adapting teaching methods to meet individual student needs and learning styles.