Alyssa King
Dunedin,FL
Summary
Hardworking Hostess offers hospitality experience and enthusiasm for helping others. Familiar with organizing seating for individuals or parties to maximize guest satisfaction. Comfortable working in fast-paced environments to handle demanding workload.
Overview
3
3
years of professional experience
Work History
Hostess
Water Oak Seafood and Steak Restaurant and Bar Safety Harbor
Safety Harbor, FL
08.2021 - 08.2023
- Utilized POS system to total meal costs and add taxes for final bill calculation.
- Communicated with servers about new tables, changes in food availability and customer comments.
- Escorted guests to seating area, furnished menus and highlighted daily specials.
- Took beverage orders and served drinks during peak meal times.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Resolved customer service and food-related issues to maintain guest satisfaction.
- Greeted customers, answered questions and recommended specials to increase profits.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Built positive relationships with other front-of-house and kitchen staff.
- Monitored dining area to assess server capacity and estimate wait times.
- Accommodated guests with children and special needs to promote comfortable dining experience.
- Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
- Performed regular restroom checks to restock supplies and handle minor cleaning.
- Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
Food Runner
Water Oak Seafood and Steak Restaurant and Bar Safety Harbor
Safety Harbor, FL
08.2021 - 08.2022
- Double-checked meals placed in window against customer tickets for accuracy.
- Gained broad base knowledge in restaurant operations, both front-of-house and back-of-house.
- Bussed tables
- Greeted guests with friendliness and professionalism.
- Stocked service supply areas with tableware, garnishes and prepared food.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Offered insight into menu items to answer customer questions.
- Supported serving staff in delivering accurate and well-presented food orders.
- Memorized dining room floor plans and understood seat number system.
- Effectively multitasked within fast-paced environment.
Babysitter
Yolanda Crane
Safety Harbor, FL
09.2022 - Current
- Ensured physical and social well-being of each child.
- Removed hazards and developed appropriate boundaries and rules to create safe environment for children.
- Communicated with children's parents about daily activities, behaviors and related issues.
- Responsibly watched children while parents were out.
- Organized various activities, games, crafts and outings to keep children entertained.
Dog Sitter
Jason Bodewes
Clearwater, FL
09.2022 - Current
- Promoted optimal animal health
- Cared for pets during owners' absences.
- Applied ointments and other medication to treat eyes, skin and other body parts.
- Kept dogs safe by remaining alert to environmental conditions.
- Adhered to pet care plans, medication requirements and dietary restrictions as part of quality care.
Hostess
Jimmy Hula's
Clearwater Beach, FL
03.2023 - Current
- Greeted incoming guests to escort to assigned dining area and present menus.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
- Built positive relationships with other front-of-house and kitchen staff.
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Communicated with servers about new tables, changes in food availability and customer comments.
- Escorted guests to seating area, furnished menus and highlighted daily specials.
- Greeted customers, answered questions and recommended specials to increase profits.
- Monitored dining area to assess server capacity and estimate wait times.
Education
High School Diploma -
Tarpon Springs High School
Tarpon Springs, FL08.2024
Engineering
St. Petersburg College
Tarpon Springs, FL08.2024
Skills
- Critical Thinking
- Table Bussing
- Seating Assignment Preparation
- Calm in high stress environments
- Highly Organized
- Service Oriented
- Personable and Friendly
- Self-Motivated
- Multitasking and Prioritization
- Cleaning and Sanitizing
- Team Player
- Flexible and Adaptable
- Active Listening and Communication
- Attention to Detail
- Front- and Back-of-House Coordination
- Reliable and Trustworthy
Timeline
Hostess
Jimmy Hula's
03.2023 - Current
Babysitter
Yolanda Crane
09.2022 - Current
Dog Sitter
Jason Bodewes
09.2022 - Current
Hostess
Water Oak Seafood and Steak Restaurant and Bar Safety Harbor
08.2021 - 08.2023
Food Runner
Water Oak Seafood and Steak Restaurant and Bar Safety Harbor
08.2021 - 08.2022
High School Diploma -
Tarpon Springs High School
Engineering
St. Petersburg College
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