Alyssa Klute
Hamburg,NY
Summary
Expert Sales Leader equipped with proven skills in customer service, leading successful sales strategies, and educational services. Adapts easily to changing conditions with flexible, forward-thinking style. Passionate about helping people and establishing strong relationships. Goal-oriented, and planning for medical school. Stays calm under pressure.
Overview
4
4
years of professional experience
Work History
Sales Leader
Express Clothing
06.2023 - Current
- In charge of running the sales floor and instructing associates of their duties
- Responsible for opening and closing the store
- Help customers and associates one-on-one
- Awarded highest-ranking sales leader for July
- Increased customer engagement to drive interest and boost sales opportunities.
- Enhanced product knowledge within the sales team through continuous training and workshops.
- Deal with money and bank statements
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Sales Associate
Express Factory Outlet
05.2021 - 06.2023
- Helped customers find their unique style
- Opened clothes and displayed them on the floor
- Solved customer challenges by offering relevant products and services.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to effectively build rapport and lasting relationships.
Sales Associate
Tops Friendly Markets
03.2020 - 05.2021
- Work as a cashier and an ez scan attendant
- Helped customers find what they’re looking for
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Biomedical science
University At Buffalo
Buffalo, NY01.2025
Frontier Central High School
01.2021
Skills
- Exceptional Math skills
- Personable
- Self-Motivated
- Leadership Skills
- Optimistic
- Great Customer Service Skills
- Loves to learn
- Team Management
- Sales Training
References
- Timothy Glass, (716)913-2372
- Sanford Silverstien, (716)926-1720 ext. 2317
- Matt Zuzze, (716)689-6287
- Tajeré Berry, (347)526-2552
- Tammy Vitko-Woods, (716)310-3514
- Ellen Puckett, (716)863-6546
Volunteer Experience
- Coach of Girls on the Run (2019)
- Coach of Boys on the Right Track (2020)
- Assistant dance teacher at EPIC Dance Center (2015-2021)
- Regularly help out at Big Tree Volunteer Fire Company
- Babysitter
Timeline
Sales Leader
Express Clothing
06.2023 - Current
Sales Associate
Express Factory Outlet
05.2021 - 06.2023
Sales Associate
Tops Friendly Markets
03.2020 - 05.2021
Biomedical science
University At Buffalo
Frontier Central High School