Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Alyssa Knapton

West Palm Beach

Summary

Reliable Assistant Key Holder known for high productivity and efficient task completion. Possess specialized skills in inventory management, customer service, and team leadership. Excel in communication, problem-solving, and time management to ensure smooth store operations and exceed performance goals. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Assistant Key Holder

Postal Center
Loxahatchee Groves
02.2021 - Current
  • Assisted in managing daily store operations and maintaining consistent customer service.
  • Supported inventory management by tracking stock levels and organizing displays.
  • Trained new staff on company policies and effective sales techniques.
  • Implemented visual merchandising strategies to enhance product presentation.
  • Collaborated with team members to achieve sales goals and improve customer experiences.
  • Monitored cash handling procedures to ensure accuracy during transactions.
  • Facilitated communication between management and staff regarding promotions and policies.
  • Maintained a clean and organized work area at all times.
  • Provided excellent customer service to ensure customer satisfaction.
  • Actively promoted products and services to customers.
  • Conducted inventory counts and maintained accurate records of merchandise.
  • Assisted with unloading deliveries from vendors and stocking shelves accordingly.
  • Operated Point-of-Sale systems in order to process transactions accurately.

FOH Team Member

Chick-fil-A
Palm Beach Gardens
02.2020 - 02.2021
  • Greeted customers warmly and ensured a friendly dining experience.
  • Managed cash register transactions and maintained accurate cash handling procedures.
  • Assisted in taking customer orders and providing menu recommendations.
  • Collaborated with kitchen staff to ensure timely food preparation and delivery.
  • Maintained cleanliness of dining area by clearing tables and sanitizing surfaces.
  • Supported team members during peak hours to maintain service efficiency.
  • Handled customer inquiries and resolved issues with professionalism and care.
  • Followed health and safety regulations to ensure a safe environment for guests.
  • Performed cashier duties such as accepting payments, issuing change, and balancing the cash drawer.

Team Member

Off Broadway Shoe Warehouse
Wellington
02.2019 - 02.2020
  • Maintained cleanliness and organization of workstations during shifts.
  • Assisted in training new team members on operational procedures.
  • Handled cash transactions and processed customer orders efficiently.
  • Monitored inventory levels and communicated restocking needs to management.
  • Provided excellent customer service by addressing inquiries and concerns.

Team Member

Blaze Pizza
Palm Beach Gardens
01.2017 - 01.2019
  • Prepared and assembled pizzas according to customer specifications.
  • Maintained cleanliness and organization of workstations during shifts.
  • Assisted in training new team members on operational procedures.
  • Handled cash transactions and processed customer orders efficiently.
  • Collaborated with team members to ensure timely service delivery.
  • Operated kitchen equipment safely and followed food safety guidelines.
  • Maintained a clean and organized work area throughout shift.

Education

Health Sciences

Palm Beach State College
Lake Worth, FL

Skills

  • Customer service
  • Team collaboration
  • Inventory management
  • Effective communication
  • Visual merchandising
  • Employee training
  • Health regulations compliance
  • Cash handling
  • Time management
  • Email management
  • Signature authentication
  • Document verification

Certification

  • Notary Public

References

References available upon request.

Timeline

Assistant Key Holder

Postal Center
02.2021 - Current

FOH Team Member

Chick-fil-A
02.2020 - 02.2021

Team Member

Off Broadway Shoe Warehouse
02.2019 - 02.2020

Team Member

Blaze Pizza
01.2017 - 01.2019

Health Sciences

Palm Beach State College

Similar Profiles

CREATE PROFILE