Alyssa Kotz
Hendersonville,TN
Summary
Eager and adaptable professional with a diverse skill set drawn from various job environments. Known for active listening, leadership, and a strong ability to adapt to new challenges. Versatile in handling different responsibilities and tasks, demonstrating a commitment to continuous learning and growth.
Overview
4
4
years of professional experience
Work History
ABA Therapist
Alpine Autism
01.2024 - 05.2024
- Developed and implemented treatment plans to improve gross and fine motor coordination, movement, and functioning of upper extremities.
- Implemented individualized treatment plans developed by clinical supervisors to serve patients with diverse needs.
- Monitored and documented client progress using data collection techniques.
- Interacted with clients to assist in gaining insight, defining goals, and planning action to achieve effective personal development and adjustment.
General Manager
Five Star Nutrition
06.2022 - 12.2023
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Developed and implemented strategies to increase sales and profitability.
- Assisted in recruiting, hiring and training of team members.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Organized promotional events and interacted with community to increase sales volume.
ABA Therapist
Shandy Clinic
10.2021 - 06.2022
- Implemented behavior intervention plans, increasing positive behaviors and reduce challenging behaviors.
- Implemented individualized treatment plans developed by clinical supervisors to serve patients with diverse needs.
Receptionist
Villa Salon
10.2020 - 09.2021
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients, and updated client records.
- Welcomed customers with friendly greeting, answered general questions, and gathered nature of visit
Education
Hardin Jefferson High School
Sour Lake, TX05.2019
Skills
- Behavioral assessment
- Rapport Building
- Active Listening
- Critical Thinking
- Reliability
- Advertising and marketing
- Scheduling
- Data Entry
- Conflict Resolution
- Scheduling appointments
- Crisis Management
Timeline
ABA Therapist
Alpine Autism
01.2024 - 05.2024
General Manager
Five Star Nutrition
06.2022 - 12.2023
ABA Therapist
Shandy Clinic
10.2021 - 06.2022
Receptionist
Villa Salon
10.2020 - 09.2021
Hardin Jefferson High School
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