Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
RN, PCU Surgical Unit
Adventhealth
02.2024 - 09.2024
Providing and supervising direct and indirect total nursing care responsibilities to identified age specific groups.
Utilizes the nursing process (assessing, planning, implementing and evaluating) in achieving the goals of the nursing department.
Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.
Demonstrates the ability to assess and interpret diagnostic data relative to patient age and condition, including, but not limited to lab results, non-invasive monitoring data and interdisciplinary team notes.
Nursing practice reflects the application of knowledge and skills pertaining to all diagnoses, procedures, medications, complications, and equipment associated with the unit patient population.
Nursing practice reflects the application of knowledge, skill and adherence to all pertinent regulatory standards.
Follow strict infection prevention precautions.
Adheres to policy and procedure regarding all aspects of medication safety.
Practice reflects the importance of patient teaching and takes advantage of opportunities, both planned and unplanned, to carry it out in accordance with the plan of care.
Promotes an exceptional patient experience by abiding to compassion and image standards and fostering excellent nurse-patient relationships through effective/therapeutic communication with the patient, family, and visitors, including but not limited to and as applicable, hourly rounding.
Communicates effectively with an interdisciplinary team by completing thorough hand off communication in all situations.
Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
LPN, B1 Observation Unit
HCA Florida Brandon Hospital
09.2023 - 04.2024
Coordinate and deliver high quality and patient-centered care by performing a variety of delegated basic patient care services.
Collaboration with the RN and other members of the care team.
Provide individualized, comprehensive, and compassionate care in accordance with the nature and specific requirements of the department, and consistent with the scope and standards of practice for the relevant state and specialty.
COB Revenue Recovery Specialist
Knowtion Health
04.2021 - 09.2023
Responsible for resolving claims from a variety of hospital providers that were previously denied for needing information from the patient.
Prioritize as necessary to timely resolve accounts for payment.
Demonstrate proficient use of web-based client and payer portals along with notation databases.
Manage an inventory from multiple clients with a variety of accounts with complex denials, such as:
New and priority accounts to be worked within 48 business hours.
Aged and high dollar accounts to be worked as necessary to ensure efficient revenue cycle recovery.
Accounts that require substantive review by the coding and utilization departments.
Identify and resolve denials to obtain timely payment for clients.
Prepare and submit appeals with required documentation in a timely manner.
Use professional notation that is clear, concise and comprehensive throughout the complex claim resolution process.
Maintain professional relationships and communication with patients and payer representatives.
Learn and implement client specific protocols and procedures.
Demonstrate proficiency with web portals, client systems, and databases as necessary to document and resolve accounts.
Identify recent payer resolution trends and relay them to peers.
LPN- Pediatrics/OBGYN
Central Florida Health Care
06.2020 - 04.2021
Screen patients according to CFHC’s protocols (example, obtaining height, weight, vital signs, vision/hearing testing) and perform any other procedures directed by the supervising Clinician, Clinical Administrator, or Nurse Manager.
Accurately obtain patient’s medical history.
Perform accurate charting in patient’s medical record in accordance with CFHC’s policies and procedures.
Administer injections according to position requirements (example, subcutaneous, intramuscular, and intradermal injections).
Prepare and administer medications as directed by provider.
Perform procedures, as ordered (example, EKGs, nebulizer treatments, ear lavage).
Counsel patients per treatment plan (example, diet, exercise, medication).
Understand all emergency protocols and respond accordingly.
Maintain exam rooms and work areas (example, keeping rooms well-stocked, orderly and clean, to include disinfecting exam tables between patients as per infection control policy).