Alyssa Lee
Mascot ,TN
Summary
Versatile and compassionate professional with a background in educational and healthcare settings, notably at UT Hospital. Excelled in fostering social integration and managing sensitive information with utmost confidentiality. Demonstrated excellence in educational support and communication, significantly enhancing client and student well-being. Achieved notable improvements in team collaboration and operational efficiency.
Overview
3
3
years of professional experience
Work History
Private Nanny
Family Business
Knoxville, TN
06.2024 - 09.2024
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
- Oversaw household duties such as light housekeeping tasks or running errands when required.
- Played games, worked on puzzles, and read books to young children.
- Prepared healthy, age-appropriate snacks and meals.
Teacher's Assistant
ESS
Knoxville, TN
02.2024 - 05.2024
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Handed out classroom materials, like pencils, paper, and crayons.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supported student learning objectives through personalized and small group assistance.
Dietary Aide
Tennova Medical Center
Knoxville, TN
12.2023 - 02.2024
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
Caregiver
Nursing Home
Knoxville, TN
02.2023 - 11.2023
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Medical Records Clerk
UT Hospital
Knoxville, TN
06.2022 - 02.2023
- Ensured HIPAA compliance by adhering to strict confidentiality guidelines when handling sensitive patient information.
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Scanned medical records in digital format for easy retrieval and accessibility.
Guest Service Representative
Pilot Corporation
Knoxville, TN
10.2021 - 05.2022
- Assisted guests with reservation modifications, resolving any issues promptly and professionally.
- Handled payment transactions accurately, maintaining proper cash handling procedures at all times.
- Resolved guest complaints diplomatically to maintain a positive property reputation and high customer satisfaction rates.
Lead Daycare Teacher
Kids Place Preschool
Knoxville, TN
04.2021 - 10.2021
- Implemented progress monitoring systems to track individual student growth, enabling targeted support and interventions as needed.
- Developed positive relationships with parents, resulting in increased parental involvement and support for their child''s education.
- Provided a safe and nurturing environment for students, fostering a sense of belonging and promoting social-emotional development.
- Collaborated with fellow teachers to share best practices, leading to improved teaching strategies across the daycare center.
Education
Carter High School
Knoxville, TN05.2021
Skills
Educational support
Social integration
Behavior modification
Activity Planning
Early Childhood Education
Decision-Making
Training and Development
Excellent Communication
Attention to Detail
Flexible and Adaptable
Google Workspace
Teamwork and Collaboration
Knowledge of insurance protocols
Timeline
Private Nanny
Family Business
06.2024 - 09.2024
Teacher's Assistant
ESS
02.2024 - 05.2024
Dietary Aide
Tennova Medical Center
12.2023 - 02.2024
Caregiver
Nursing Home
02.2023 - 11.2023
Medical Records Clerk
UT Hospital
06.2022 - 02.2023
Guest Service Representative
Pilot Corporation
10.2021 - 05.2022
Lead Daycare Teacher
Kids Place Preschool
04.2021 - 10.2021
Carter High School