Alyssa Le Feber

• Run daily operations smoothly by organizing the team, maintaining standards, and keeping the store clean, safe, and ready for customers.
• Analyze business performance and operational metrics using Microsoft Excel, Power BI, and MacromatiX.
• Coach and support team leaders and crew through real situations, helping them grow and feel confident in their roles.
• Handle deposits, inventory counts, product controls, and cash management with accuracy and consistency.
• Focus on key operational areas including people, planning, product, facility, and shift leadership to identify opportunities and resolve issues quickly.
• Train new hires through interviewing, onboarding, orientation, and clear performance expectations.
• Build strong relationships with team members through one-on-ones, coaching, and open communication.
• Review performance metrics and customer feedback to identify strengths and opportunities for improvement.
• Create and manage employee schedules while balancing labor budgets, staffing needs, and operational efficiency.
• Support the team during high-volume periods while maintaining focus on operational goals and customer experience.
• Lead by example to create a positive, respectful, and accountable work environment.
• Adapt quickly to new systems, processes, and business priorities.

• Ran the day-to-day operations and made sure everything flowed smoothly in each area.
• Put new ideas and processes in place to help things run better and improve the customer experience.
• Helped coach and guide team leaders so they could grow in their roles and strengthen their management skills.
• Looked over performance numbers to spot what needed improvement and worked on making things better over time.

As an Assistant Manager at Arby’s, I help run the daily operations of the restaurant, including scheduling, truck orders, maintaining money in the safe and managing change orders, managing staff, and ensuring customer satisfaction and food safety. I assist with controlling costs like labor and food and make sure the restaurant stays clean and safe. Starting as a crew member in 2021, I’ve grown with the company, taking on more responsibility and developing leadership skills along the way. I also address operational challenges and support the team in meeting performance goals. I’m flexible with working varied shifts, including weekends and holidays. Chosen for Arby's First High-Potential Assistant Manager Program, gaining advanced training in leadership, operations, team development, and business performance.

As a Manager in Training at Taco Bell at 16, I focused on supporting daily operations and leading my team during shifts. My boss recognized my potential early on, giving me the manager uniform as a sign of trust in my growth. In this role, I focused on training team members, maintaining food safety standards, and ensuring excellent customer service. I learned how to manage shifts, solve problems quickly, and lead by example in a fast-paced environment. This hands-on experience laid the foundation for my development as a leader.