Alyssa Leyva
Tucson,AZ
Summary
Knowledgeable Medical Assistant with exceptional background over 3+ years handling intensive clinical environments. Quality-driven and safety-oriented with excellent interpersonal and relationship-building abilities. Experienced in collaborating across disciplines to support patient needs and enhance care. Ability to multitask, and be proficient with client services.
Overview
4
4
years of professional experience
Work History
Medical Assistant
ACP Ina Family Medicine
Tucson, AZ
07.2021 - Current
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Measured vital signs and took medical histories to prepare patients for examination.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Collected samples from patients for laboratory testing purposes.
- Scheduled appointments for patients via phone and in person.
- Educated patients about medications, procedures and physician's instructions.
- Organized charts, documents and supplies to maintain team productivity.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
Carhop Server/Lead Crew Member
Sonic Drive In
Tucson, AZ
08.2020 - 04.2021
- Stocked supplies such as condiments, utensils, napkins, straws. in designated areas.
- Provided excellent customer service by addressing customer concerns promptly and efficiently.
- Assisted other team members when needed during busy times or special events.
- Kept work areas clean and organized throughout shift.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Education
Bachelor of Science - Nursing Science
Arizona College of Nursing
Tucson, AZ08-2025
Vocational - Medical Assisting
Pima Medical Institute
Tucson, AZ05-2021
Skills
- Procedure Assistance
- Medical Terminology
- Patient Flow Management
- Patient Scheduling
- Payment Processing
- Order Coordination
- Quality Assurance
- Works Well Under Pressure
- Excellent Customer Service
- Customer Service
- Cultural Awareness
- Strong Work Ethic
- Customer Interaction
Languages
Spanish
Native/ Bilingual
Timeline
Medical Assistant
ACP Ina Family Medicine
07.2021 - Current
Carhop Server/Lead Crew Member
Sonic Drive In
08.2020 - 04.2021
Bachelor of Science - Nursing Science
Arizona College of Nursing
Vocational - Medical Assisting
Pima Medical Institute
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