Alyssa Lindsey
Waxahachie,TX
Summary
Self-motivated medical administrative assistant with understanding of medical standards, compliance requirements and operational procedures. Offering a strong work ethic, customer service, and the ability to master new skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Front Office Assistant (FOA)
MedExpress Urgent Care
01.2024 - Current
- Perform various administrative tasks by filing, copying and faxing documents.
- Answer telephone calls to offer office information, answer questions, and direct calls to staff.
- Coordinate patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
- Maintained current and accurate medical records for patients.
- Proficient in Athena charting system.
Child and Youth Program Assistant
USAF
07.2019 - 02.2021
- Provided guidance and mentorship to children in a recreational setting.
- Conducted individual and group activities to develop social skills among participants.
- Assisted with the planning, organizing, and implementation of special events.
- Supervised children while they participated in various games and activities.
- Maintained safety standards during all activities.
- Monitored participant behavior, providing positive reinforcement when appropriate.
- Supported the development of age-appropriate lesson plans for youth programs.
- Ensured that all equipment was properly maintained and stored after each activity session.
- Facilitated communication between parents and guardians and program staff members.
- Attended trainings related to youth programming best practices.
- Created a safe environment where children can express themselves freely.
- Communicated effectively with other professionals working in similar fields.
- Complied with all rules, regulations and procedures by providing committed and dedicated care, supervision and assistance to program children and youth.
Education
High School Diploma -
Kennedale High School
Kennedale, TX06.2017
Skills
- Multitasking and Organization
- Attention to Detail
- Workload Management
- Problem-Solving
- Phone and Email Etiquette
- Knowledge of HIPAA Regulations
- Knowledge of Medical Terminology
- Customer Service 3 years
- Ability to Adapt
- Professionalism
- Teamwork
- Reliability
Certification
- Texas A&M University of Kingsville Center for Continuing Education: Certificate of Completion for Medical Administrative Assistant with Billing and Coding.
- Certified Medical Administrative Assistant, NHA: National Healthcareer Association - Nov 14,2023 to Nov 14,2025
- Certified: Billing and Coding Specialist, NHA: National Healthcareer Association - Feb 22,2024 to Feb 22,2026
Timeline
Front Office Assistant (FOA)
MedExpress Urgent Care
01.2024 - Current
Child and Youth Program Assistant
USAF
07.2019 - 02.2021
High School Diploma -
Kennedale High School